At a Glance
- Tasks: Be the face of our restaurant, delivering exceptional service and promoting our delicious menu.
- Company: Join a globally expanding brand known for fresh, authentic Japanese food.
- Benefits: Enjoy free meals, professional development, and discounts on gym memberships and dining.
- Other info: Opportunities for career growth and a chance to win a trip to Japan!
- Why this job: Be part of a vibrant team and make a real impact on customer experiences.
- Qualifications: Previous experience in a restaurant and a passion for food are essential.
The predicted salary is between 20000 - 25000 € per year.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour‑coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth‑watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre‑pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can‑do attitude.
- You will want to be part of our success story.
You will be the face and point of contact for all our customers to see, ensuring their experience is a great one. A bubbly disposition with a willingness to go the extra mile for our customers. Previous background in a similar restaurant environment. Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking. Ensuring you are up to date with product knowledge of all our dishes. Promoting our menus to maximise sales opportunities. Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances. You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests. You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests. You will be on the lookout to upsell to increase sales and drive repeat business. You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile. You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs. You will work as a team aiming to deliver an exceptional guest experience across each & every shift. You will be aware of how you can contribute to the success of your restaurant and its profitability. You will be committed to the safety of our Team & Guests within the restaurant. You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We're proud to offer:
- Fantastic working hours
- Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
- 50% off your food every time you dine with us for you and 3 friends
- Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS 'Fish to Avoid', 1/3 rd of our Restaurant menu is plant‑led and we are proud member of the Global Tuna Alliance
- Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan
- Job security - Joining an award‑winning, globally expanding business gives you the opportunity to grow your career alongside us
About us
Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
- Our Taiko manufacturing and distribution centre
- 63 YO! restaurants
- 3700 locations globally
- From Hawaii to Aberdeen
Our Values
Own it, Care About It, Make it Exceptional, Win Together
Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
Team Member FoH in Ellesmere Port employer: Yo
At YO!, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our team members are at the heart of everything we do. With fantastic benefits like free meals during shifts, opportunities for professional growth, and a commitment to employee wellbeing, we ensure that every team member feels valued and supported. Join us in a dynamic environment where your passion for food can flourish, and be part of our exciting journey as we continue to expand globally.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member FoH in Ellesmere Port
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop into the restaurant and soak up the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and helps you understand what makes the place tick.
✨Tip Number 2
Show off your passion for food! When you’re chatting with the hiring team, share your favourite dishes and why you love them. This not only highlights your enthusiasm but also aligns perfectly with our mission of delivering exceptional food experiences.
✨Tip Number 3
Be a team player! During your interview, emphasise your teamwork skills. We’re all about collaboration here, so share examples of how you’ve supported your colleagues in previous roles or how you’ve tackled challenges together.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team culture, training opportunities, or even the latest menu items. It’s a great way to engage and demonstrate that you’re keen to be part of our success story.
We think you need these skills to ace Team Member FoH in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Share any experiences you have with Japanese cuisine or working in a restaurant. We want to see that you're as excited about our dishes as we are!
Be Yourself:We’re looking for dynamic individuals, so don’t be afraid to show your personality! Use a friendly tone and let your enthusiasm come across in your writing. Remember, we want to know the real you!
Highlight Team Spirit:Since teamwork is key in our restaurants, mention any past experiences where you’ve worked well with others. We love seeing candidates who can support their teammates and contribute to a positive atmosphere!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you on board for this exciting journey with us at YO! We can’t wait to hear from you!
How to prepare for a job interview at Yo
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with the menu and the different dishes offered. This includes understanding the ingredients, flavours, and any special dietary options. Being able to discuss your favourite dishes and why they stand out will show your passion for food and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Since this role is all about being the face of the restaurant, think of examples from your past experiences where you went above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your bubbly disposition and willingness to create exceptional guest experiences.
✨Embrace the Team Spirit
This position requires a strong team player mentality. Be ready to talk about how you’ve supported your colleagues in previous roles. Highlighting your ability to work collaboratively and contribute to a positive team environment will resonate well with the interviewers.
✨Bring Your Can-Do Attitude
The company values a positive and proactive approach. During the interview, express your enthusiasm for challenges and your eagerness to learn. Share instances where you tackled difficult situations with a can-do attitude, as this aligns perfectly with what they’re looking for in a candidate.
