At a Glance
- Tasks: Lead and expand training for our sushi franchise network, ensuring exceptional food and customer experience.
- Company: Join the Wonderfield Group, part of Zensho Holdings, a global leader in food service.
- Benefits: Competitive salary, full-time hours, and opportunities for travel and professional growth.
- Other info: Dynamic role with travel across the Central Region and overnight stays.
- Why this job: Make a real impact by shaping the success of our teams and enhancing customer satisfaction.
- Qualifications: Experience in training, coaching, and a passion for food service excellence.
The predicted salary is between 42000 - 44000 £ per year.
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the world's largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
We're looking for a seasoned and strategic Senior Franchisee Training Coach to lead and expand the training and development function across our dynamic and growing sushi franchise network. This includes both franchise-operated locations and corporate-run kiosks in retail settings. In this critical role, you'll ensure our franchise partners and PAC teams are fully prepared to deliver exceptional food, flawless operations, and a consistently outstanding customer experience.
From designing impactful training programs to coaching trainers and embedding brand standards, you'll play a key role in shaping the success of our teams across the board. Covering the whole of the Central Region, a licence and vehicle are required, and there will also be regular overnight stays.
Here's what you'll be responsible for and where you'll make the biggest difference:
- Developing and delivering world-class training across our franchise network and corporate PAC kiosks.
- Leading the onboarding of new franchise partners and PAC teams, providing structured, hands-on learning across sushi operations, food safety, team leadership, and customer experience.
- Ensuring operational readiness will be at the heart of your work, making sure every team, whether brand new or long-established, consistently upholds our food, service, and compliance standards.
Senior Franchise Training Coach - Central Region in York employer: YO! Sushi
At Wonderfield Group, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Senior Franchise Training Coach, you will benefit from comprehensive training and development opportunities, allowing you to grow your skills while contributing to our mission of eradicating hunger and poverty globally. With a competitive salary and the chance to work within a dynamic team across the Central Region, you'll find meaningful and rewarding employment in a company committed to excellence and innovation in the food service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Franchise Training Coach - Central Region in York
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Wonderfield Group. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to eradicate hunger and poverty, and think about how your experience as a Senior Franchise Training Coach aligns with that vision. Show them you're not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your coaching skills! Since this role is all about training and development, be ready to demonstrate your approach to onboarding and developing teams. Maybe even prepare a mini-training session to showcase your style and effectiveness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Wonderfield family.
We think you need these skills to ace Senior Franchise Training Coach - Central Region in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Franchise Training Coach role. Highlight your experience in training and development, especially in food service or franchise environments. We want to see how your skills align with our mission at Wonderfield Group!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and how you can contribute to our growth. Be sure to mention any specific experiences that relate to our dynamic sushi franchise network.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to illustrate how you've made a difference in previous positions. We love seeing tangible results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at YO! Sushi
✨Know Your Stuff
Make sure you understand the ins and outs of the Wonderfield Group and its recent acquisition by Zensho Holdings. Familiarise yourself with their mission to eradicate hunger and poverty, as well as their various business operations. This knowledge will show your genuine interest in the company and its goals.
✨Showcase Your Training Skills
Prepare to discuss your experience in developing training programmes and coaching teams. Bring specific examples of how you've successfully onboarded new staff or improved training processes in previous roles. Highlight any innovative methods you've used to enhance learning outcomes.
✨Emphasise Collaboration
As a Senior Franchise Training Coach, you'll need to work closely with franchise partners and PAC teams. Be ready to share examples of how you've collaborated with different stakeholders in the past. Discuss how you’ve built relationships and ensured everyone is aligned with brand standards.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you might face in ensuring operational readiness across diverse teams. Prepare to explain how you would handle these situations while maintaining high food safety and customer service standards.
