At a Glance
- Tasks: Lead and expand training for our sushi franchise network, ensuring top-notch operations and customer experience.
- Company: Join the Wonderfield Group, part of Zensho Holdings, a global leader in food service.
- Benefits: Competitive salary, full-time hours, and opportunities for travel and professional growth.
- Other info: Dynamic role with travel across the Central Region and potential for career advancement.
- Why this job: Make a real impact by shaping the success of our teams and enhancing customer satisfaction.
- Qualifications: Experience in training and development, with strong leadership and communication skills.
The predicted salary is between 42000 - 44000 £ per year.
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the world's largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
We're looking for a seasoned and strategic Senior Franchisee Training Coach to lead and expand the training and development function across our dynamic and growing sushi franchise network. This includes both franchise-operated locations and corporate-run kiosks in retail settings. In this critical role, you'll ensure our franchise partners and PAC teams are fully prepared to deliver exceptional food, flawless operations, and a consistently outstanding customer experience.
From designing impactful training programs to coaching trainers and embedding brand standards, you'll play a key role in shaping the success of our teams across the board. Covering the whole of the Central Region, a licence and vehicle are required, and there will also be regular overnight stays.
Here's what you'll be responsible for and where you'll make the biggest difference:
- Developing and delivering world-class training across our franchise network and corporate PAC kiosks.
- Leading the onboarding of new franchise partners and PAC teams, providing structured, hands-on learning across sushi operations, food safety, team leadership, and customer experience.
- Ensuring operational readiness will be at the heart of your work, making sure every team, whether brand new or long-established, consistently upholds our food, service, and compliance standards.
Senior Franchise Training Coach - Central Region in Surrey employer: YO! Sushi
At Wonderfield Group, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As part of Zensho Holdings, our employees benefit from extensive growth opportunities within a rapidly expanding global food service company, alongside competitive salaries and comprehensive training programmes. Join us in the Central Region to make a meaningful impact in the sushi franchise network while enjoying the support of a dedicated team committed to excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Franchise Training Coach - Central Region in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Senior Franchise Training Coach - Central Region in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Franchise Training Coach role. Highlight any relevant training or coaching experience, especially in food service or franchise environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and development in the food industry. Share specific examples of how you've made an impact in previous roles.
Showcase Your Strategic Thinking:In your application, demonstrate your ability to think strategically about training programmes. We want to see how you can design impactful training that drives results and enhances customer experience across our franchise network.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at YO! Sushi
✨Know Your Stuff
Make sure you understand the ins and outs of the Wonderfield Group and its recent acquisition by Zensho Holdings. Familiarise yourself with their mission to eradicate hunger and poverty, and how your role as a Senior Franchise Training Coach fits into that vision.
✨Showcase Your Training Skills
Prepare to discuss specific training programmes you've designed or implemented in the past. Be ready to share examples of how you've successfully onboarded new teams or improved operational readiness, especially in food service or franchise settings.
✨Emphasise Collaboration
This role involves working closely with franchise partners and PAC teams. Highlight your experience in collaborating with diverse teams and how you've fostered strong relationships to ensure everyone is on the same page when it comes to brand standards and customer experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth trajectory and how they envision the training function evolving. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
