At a Glance
- Tasks: Coach Franchisees on sushi skills and food safety while ensuring top-quality products.
- Company: Join the Wonderfield Group, part of Zensho Holdings, a global leader in food service.
- Benefits: Competitive salary, car allowance, and wellness support for your overall wellbeing.
- Other info: Dynamic role with travel opportunities and a focus on continuous improvement.
- Why this job: Make a real impact in the food industry and help others succeed.
- Qualifications: Passion for food quality and experience in coaching or training.
The predicted salary is between 35000 - 38000 £ per year.
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the world's largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
Are you passionate about food quality, safety, and helping others succeed? We're looking for a Franchisee Coach who's ready to roll up their sleeves and make a real impact across our franchised kiosks.
In this hands-on role, you'll be the go-to expert for all things fresh food especially sushi! You'll work closely with our Franchisees, offering both proactive guidance and on-the-ground support to ensure every counter consistently delivers top-tier products.
Whether you're coaching on sushi skills, boosting food safety practices, or jumping in to troubleshoot quality concerns, you'll play a key part in building confidence and capability across our network. Partnering with our Operations Team, you'll deploy to where you're needed most, helping Franchisees sharpen their skills and elevate their standards.
Here's what you'll be responsible for and where you'll make the biggest difference:
- Conducting regular kiosk assessments to identify areas for improvement in food quality and safety, ensuring every counter meets our high standards.
- Delivering on-site coaching and training to Franchisees and their teams covering everything from sushi-making and knife skills to operational excellence.
- Supporting new Franchisees with tailored induction and orientation, setting them up for long-term success from day one.
- Monitoring training outcomes and evaluating how effectively interventions translate into improved performance.
- Providing actionable feedback to the Head of Openings and Franchisee Support to guide the development of our Franchisee network.
- Capturing insights and feedback from the field, helping evolve and enhance training materials so they reflect real-world needs and best practices.
- Collaborating with other Franchisee Coaches and Operations Team members to share learnings, spot trends, and drive continuous improvement.
- Keeping up with trends and innovations in sushi and Asian-inspired food, ensuring our offer remains fresh, relevant, and exciting.
- Maintaining detailed records of coaching activities, outcomes, and progress to support ongoing development and accountability.
At its core, this role is about being proactive, people-focused, and passionate about food. You'll be a key driver of our quality culture, helping Franchisees not just meet expectations but exceed them.
Happy to travel regularly and stay overnight as part of the role.
We're proud to offer brilliant support services designed to enhance your physical, mental and financial wellbeing. Annual discretionary bonus subject to.
Franchise Training Coach - Central in Stoke-on-Trent employer: YO! Sushi
At Yo! Sushi, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork. As a Head Chef in our Exeter location, you'll enjoy competitive pay, opportunities for professional growth, and the chance to lead a passionate team in delivering an unforgettable dining experience. Join us and be part of a brand that values innovation and quality while fostering a supportive environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise Training Coach - Central in Stoke-on-Trent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like YO! Sushi. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to YO! Sushi
Don't be shy about reaching out to YO! Sushi directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Franchise Training Coach - Central in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about YO! Sushi and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at YO! Sushi
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
