General Manager Operations - Westfield Stratford Contract: Full Time
Salary: £41,300 - 43,300
Contracted Hours: 45
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.
We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
You're not just a manager—you're a leader, motivator, and culture creator.
You bring:
• A natural flair for leadership and delivering standout results
• Curiosity, ambition, and a love for learning and growing
• Pride in doing things the right way, every time
• Positive energy that lifts the whole team
• A proactive, can-do mindset that thrives on challenges
• Excitement to be part of something big and growing
Key Responsibilities
This is your stage. As General Manager, you'll lead from the front and create a place people love—both guests and your team.
• Creating a restaurant experience that keeps guests coming back for more
• Building a culture where your team feel supported, valued, and motivated
• Growing a strong, engaged team that works brilliantly together
• Leading every shift with energy, positivity, and presence
• Developing your people so they progress and thrive
• Making your restaurant a place top talent wants to stay
• Championing a guest-first mindset in everything you do
• Using feedback and insights to keep improving the experience
• Creating a safe, inclusive, and welcoming environment for all
• Empowering your leadership team to step up and succeed
• Connecting with your local community and keeping things fresh and relevant
We're proud to offer:
- Fantastic working hours
- Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
- 50% off your food every time you dine with us for you and 3 friends
- Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon
- sourced from certified sustainable sources, Zero use of Species classed as MCS \"Fish to Avoid\"
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General Manager in Slough employer: YO! Sushi
Taiko is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Acton. With competitive salaries and a commitment to employee growth, we provide ample opportunities for professional development while being part of a pioneering team in the food manufacturing industry. Join us to contribute to our mission of delivering high-quality products to leading retailers and enjoy the unique advantage of working in a vibrant, supportive environment.
