At a Glance
- Tasks: Lead and expand training for our dynamic sushi franchise network.
- Company: Join the Wonderfield Group, part of Zensho Holdings, a global food service leader.
- Benefits: Competitive salary, full-time hours, and opportunities for travel and growth.
- Other info: Dynamic role with opportunities for mentoring and career advancement.
- Why this job: Make a real impact by shaping exceptional food and customer experiences.
- Qualifications: Experience in training, coaching, and a passion for food safety.
The predicted salary is between 42000 - 44000 £ per year.
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the world's largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
We are looking for a seasoned and strategic Senior Franchisee Training Coach to lead and expand the training and development function across our dynamic and growing sushi franchise network. This includes both franchise-operated locations and corporate-run kiosks in retail settings. In this critical role, you'll ensure our franchise partners and PAC teams are fully prepared to deliver exceptional food, flawless operations, and a consistently outstanding customer experience.
From designing impactful training programs to coaching trainers and embedding brand standards, you'll play a key role in shaping the success of our teams across the board. Covering the whole of the Central Region, a licence and vehicle are required, and there will also be regular overnight stays.
Here’s what you’ll be responsible for and where you’ll make the biggest difference:
- As Senior Franchisee Training Coach, you'll play a pivotal role in developing and delivering world-class training across our franchise network and corporate PAC kiosks.
- You’ll lead the onboarding of new franchise partners and PAC teams, providing structured, hands-on learning across sushi operations, food safety, team leadership, and customer experience.
- Ensuring operational readiness will be at the heart of your work, making sure every team, whether brand new or long-established, consistently upholds our food, service, and compliance standards.
- You’ll collaborate with our Learning & Development team to create and continuously improve training programs and materials, ensuring everything aligns with our evolving brand goals and operational changes.
- From supporting new openings and relaunches to delivering impactful coaching during critical trading periods, you’ll be a hands-on presence offering guidance, support, and real-time learning on the ground.
- Mentoring will be a big part of your remit. You’ll coach and support Franchisee Training Coaches, while also helping PAC kiosk managers and their teams develop and grow.
- A strong focus on food safety and quality will run through everything you do, ensuring all products meet brand specifications, shelf-life guidelines, and hygiene standards.
- Working closely with the Head of Retail Operations, L&D, and the People Team, you’ll help identify skill gaps and underperformance, then design targeted refreshers to lift capability and confidence.
- You’ll also collaborate with Operations, Food, and Marketing to ensure training keeps pace with business priorities, menu innovation, and strategic initiatives.
- Throughout, you’ll track training outcomes and share actionable insights that help us continuously raise the bar across the network.
Senior Franchise Training Coach - Central Region employer: YO! Sushi
At Wonderfield Group, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. As a Senior Franchise Training Coach, you will benefit from a competitive salary, comprehensive training programmes, and the opportunity to make a significant impact within our expanding sushi franchise network across the Central Region. Our commitment to eradicating hunger and poverty globally, combined with our dynamic environment, ensures that you will find meaningful and rewarding employment with us.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Franchise Training Coach - Central Region
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Wonderfield Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission to eradicate hunger and poverty, and think about how your experience as a Senior Franchise Training Coach aligns with their goals. We want to see your passion for food service and training shine through!
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, demonstrate your training techniques or share examples of successful programmes you've implemented. This hands-on approach can really set you apart from other candidates and show us how you can make an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Wonderfield Group family. Let’s make this happen together!
We think you need these skills to ace Senior Franchise Training Coach - Central Region
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Franchise Training Coach role. Highlight your experience in training and development, especially in food service or franchise environments. We want to see how your skills align with our mission to deliver exceptional food and customer experiences.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and how you can contribute to our growing sushi franchise network. Be sure to mention any relevant achievements that demonstrate your ability to lead and mentor teams effectively.
Showcase Your Coaching Skills:In your application, don’t forget to showcase your coaching and mentoring skills. We’re looking for someone who can develop others, so share examples of how you've successfully trained or supported teams in the past. This will help us see your potential impact on our franchise partners.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at YO! Sushi
✨Know Your Stuff
Before the interview, dive deep into the Wonderfield Group's mission and values. Understand their recent acquisition by Zensho Holdings and how it impacts their operations. Being able to discuss their growth trajectory and how you can contribute to their training and development goals will show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in training and coaching. Think about times when you successfully developed training programmes or improved team performance. This is your chance to demonstrate how your skills align with the responsibilities of the Senior Franchise Training Coach.
✨Ask Smart Questions
Come prepared with insightful questions that reflect your understanding of the role and the company. For instance, ask about the current challenges they face in training franchise partners or how they measure the success of their training initiatives. This shows that you're proactive and engaged.
✨Emphasise Collaboration
Since the role involves working closely with various teams, highlight your ability to collaborate effectively. Share examples of how you've worked with different departments to achieve common goals, especially in a fast-paced environment like food service. This will reassure them that you can thrive in their dynamic setting.
