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- Tasks: Lead a dynamic team in delivering exceptional Japanese dining experiences.
- Company: Join a vibrant restaurant chain known for fresh, authentic Japanese cuisine.
- Benefits: Enjoy free meals, professional development support, and wellness perks.
- Why this job: Be part of an exciting journey in a fast-paced, fun environment.
- Qualifications: Passion for food and strong leadership skills are essential.
- Other info: Flexible hours and opportunities for career growth await you.
The predicted salary is between 25000 - 35000 £ per year.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do: You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. You will be ambitious and hungry to learn. You will always strive to do your best. You will be enthusiastic and have a positive disposition. You will embrace challenges head on, with a willing can-do attitude. You will want to be part of our success story.
What you will be doing:
- You will be responsible for supporting the All Store Manager & Deputy Manager with the daily operation of your Restaurant, in some instances a whole shift in the absence of a Manager, overseeing food preparation and service standards.
- You will ensure the budget is hit through managing labour cost, food cost and gross sales to ensure profit is achieved across the board.
- You will lead consistent standards and support your Manager to analyse profit performance.
- You will constantly drive standards and hospitality, leading and challenging Squad Members to achieve the highest levels of service.
- You will know and understand what it means to deliver amazing guest service and will thrive on the challenge of always exceeding our Guests expectations.
- You will work closely with the ASM to assess the skills and knowledge gaps within your YO!Squad, you will help build and sustain a high performing team that embodies our brand behaviours.
- You will support with Squad Member training, in a supportive and motivating manner ensuring that successful performance is reinforced, and constructive feedback is provided.
- Promote a safe and healthy working environment by being a 'safety-minded leader' who leads by example in reporting any food and safety issues and deficiencies in the Restaurant.
- Support and cover an emergency shift when necessary.
We’re proud to offer:
- Fantastic working hours
- Free YO! food - What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers
Team Leader in Norwich employer: YO! Sushi
Contact Detail:
YO! Sushi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the more confident you'll come across.
✨Tip Number 3
Show your passion for food! Since this role is all about delivering exceptional results in a restaurant setting, share your love for Japanese cuisine and how it inspires you.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It shows you're keen and keeps you fresh in their minds. Plus, we love seeing that enthusiasm!
We think you need these skills to ace Team Leader in Norwich
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share your favourite dishes and why you’re excited about working with us. We want to see that enthusiasm for our authentic Japanese cuisine!
Highlight Your Leadership Skills: As a Team Leader, we need to know you can inspire and motivate others. Use your application to showcase any previous leadership experiences, whether in a work setting or elsewhere. Tell us how you’ve led a team to success!
Be Specific About Your Achievements: Don’t just say you’re great at managing budgets or driving standards; give us examples! Mention specific achievements that demonstrate your ability to hit targets and improve performance. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen to be part of our exciting journey!
How to prepare for a job interview at YO! Sushi
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of the company. Familiarise yourself with their menu, values, and what makes them unique in the restaurant scene. This will show your passion for food and help you connect with the interviewers.
✨Show Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or handled challenges. Highlight your can-do attitude and how you’ve driven results in previous roles.
✨Emphasise Guest Service
Exceptional guest service is key in this role. Be ready to discuss how you’ve gone above and beyond to exceed customer expectations in the past. Share specific stories that showcase your commitment to delivering amazing service and how you handle feedback.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about their training programmes, team dynamics, or how they measure success in the restaurant. It’s a great way to demonstrate your enthusiasm for being part of their success story.