At a Glance
- Tasks: Lead engaging training programmes and develop talent across the UK and Ireland.
- Company: Join Wonderfield Group, a leading food business with a passion for innovation.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Exciting growth journey with opportunities for career advancement.
- Why this job: Make a real impact by helping teams grow and thrive in a collaborative culture.
- Qualifications: Experience in hospitality or retail training, with strong facilitation skills.
Wonderfield Group is a leading food business operating across the UK, Ireland and Europe, bringing authentic, high-quality Asian cuisine to customers through multiple channels. As part of the global Zensho Holdings Group, we combine the strength of an international organisation with the agility and ambition of a fast-growing business. Our portfolio includes well-loved brands such as YO!, Panku, Taiko Foods, and Bento serving millions of customers through restaurants, retail kiosks, supermarket partnerships and food manufacturing.
From our iconic YO! restaurants and Panku retail kiosks across the UK and Ireland, to our expanding European retail partnerships and our award-winning manufacturing business, Taiko Foods, we're passionate about creating fresh sushi, poke, bento, street food and Asian-inspired meals that customers love. Operating across the UK, Ireland and a growing number of European markets including Germany, France, Belgium, the Netherlands, Spain, Portugal, Denmark and Poland, we're continuing to invest in innovation, our people and our brands as we expand our footprint across the continent. Joining Wonderfield means becoming part of an ambitious, collaborative business where innovation is encouraged, careers can flourish and everyone has the opportunity to make a real impact.
About You: You're passionate about helping people grow and thrive, and you get genuine satisfaction from seeing training make a real difference. You bring experience from hospitality, retail and/or franchise environments, where you've successfully designed and delivered engaging learning programmes that support both individual development and business performance. A confident and enthusiastic facilitator, you're at your best leading classroom-based training, workshops and coaching sessions.
You know how to capture attention, adapt your style to different audiences and create learning experiences that are practical, memorable and fun. Building relationships comes naturally to you. Whether you're partnering with operational leaders, supporting managers or working with front-line teams, you're able to quickly establish credibility and trust. You're proactive, organised and comfortable managing multiple projects in a fast-paced environment, while always keeping people at the centre of what you do. Most importantly, you're someone who brings positive energy, fresh ideas and a genuine passion for continuous learning. You're excited by the opportunity to travel across the UK, working closely with our teams to build capability, confidence and great customer experiences.
Key Responsibilities: As Training Manager, you will lead the design and delivery of engaging learning and development programmes.
Retail Training Manager - Southern Region in London employer: YO! Sushi
Taiko is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Acton. With competitive salaries and a commitment to employee growth, we provide ample opportunities for professional development while being part of a pioneering team in the food manufacturing industry. Join us to contribute to our mission of delivering high-quality products to leading retailers and enjoy the unique advantage of working in a vibrant, supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Training Manager - Southern Region in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like YO! Sushi, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like YO! Sushi!
We think you need these skills to ace Retail Training Manager - Southern Region in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at YO! Sushi, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at YO! Sushi and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show YO! Sushi that you’re ready to jump in and contribute right away!
How to prepare for a job interview at YO! Sushi
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
