At a Glance
- Tasks: Lead and expand training for our sushi franchise network, ensuring exceptional food and customer experience.
- Company: Join the Wonderfield Group, part of Zensho Holdings, a global leader in food service.
- Benefits: Competitive salary, full-time hours, and opportunities for travel and professional growth.
- Other info: Dynamic role with travel across the Central Region and overnight stays.
- Why this job: Make a real impact by shaping the success of our teams and enhancing customer experiences.
- Qualifications: Experience in training and development, with strong leadership and communication skills.
The predicted salary is between 42000 - 44000 £ per year.
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the world's largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
We're looking for a seasoned and strategic Senior Franchisee Training Coach to lead and expand the training and development function across our dynamic and growing sushi franchise network. This includes both franchise-operated locations and corporate-run kiosks in retail settings. In this critical role, you'll ensure our franchise partners and PAC teams are fully prepared to deliver exceptional food, flawless operations, and a consistently outstanding customer experience.
From designing impactful training programs to coaching trainers and embedding brand standards, you'll play a key role in shaping the success of our teams across the board. Covering the whole of the Central Region, a licence and vehicle are required, and there will also be regular overnight stays.
Here's what you'll be responsible for and where you'll make the biggest difference:
- Developing and delivering world-class training across our franchise network and corporate PAC kiosks.
- Leading the onboarding of new franchise partners and PAC teams, providing structured, hands-on learning across sushi operations, food safety, team leadership, and customer experience.
- Ensuring operational readiness will be at the heart of your work, making sure every team, whether brand new or long-established, consistently upholds our food, service, and compliance standards.
Senior Franchise Training Coach - Central Region in Kent employer: YO! Sushi
At Wonderfield Group, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Senior Franchise Training Coach, you will benefit from comprehensive training and development opportunities, allowing you to grow your skills while contributing to our mission of eradicating hunger and poverty globally. With a competitive salary and the chance to work within a dynamic team across the Central Region, you'll find meaningful and rewarding employment in a company committed to excellence and innovation in the food service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Franchise Training Coach - Central Region in Kent
✨Tip Number 1
Network like a pro! Reach out to current employees at Wonderfield Group on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get our foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent developments. We want to show that we’re not just interested in the role, but also in being part of their mission to eradicate hunger and poverty.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or family can help us nail down our responses and boost our confidence. Let’s focus on how our experience aligns with their training and development goals.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. Plus, it shows we’re proactive and genuinely interested.
We think you need these skills to ace Senior Franchise Training Coach - Central Region in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Franchise Training Coach role. Highlight your experience in training and development, especially in food service or franchise environments. We want to see how your skills align with our mission at Wonderfield Group!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and how you can contribute to our growth. Be sure to mention any specific experiences that relate to our dynamic sushi franchise network.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to illustrate how you've made a difference in previous positions. We love seeing tangible results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at YO! Sushi
✨Know Your Stuff
Make sure you understand the Wonderfield Group's mission and values, especially their focus on eradicating hunger and poverty. Familiarise yourself with their various businesses, like Snowfruit and the sushi franchises, so you can speak confidently about how your experience aligns with their goals.
✨Showcase Your Training Skills
Prepare to discuss specific training programmes you've developed or led in the past. Think about how you can demonstrate your ability to create impactful learning experiences, especially in food safety and customer service, which are crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle real-life training challenges. For example, how would you onboard a new franchise partner? Practise articulating your thought process and strategies clearly, as this will show your strategic thinking and problem-solving skills.
✨Emphasise Collaboration
This role involves working closely with franchise partners and PAC teams. Be prepared to share examples of how you've successfully collaborated with diverse teams in the past. Highlight your communication skills and your ability to build strong relationships, as these will be key to your success.
