At a Glance
- Tasks: Lead and expand training for our sushi franchise network, ensuring exceptional food and customer experience.
- Company: Join the Wonderfield Group, part of Zensho Holdings, a global leader in food service.
- Benefits: Competitive salary, full-time hours, and opportunities for travel and professional growth.
- Other info: Dynamic role with travel across the Central Region and overnight stays.
- Why this job: Make a real impact by shaping the success of our teams and enhancing customer experiences.
- Qualifications: Experience in training, coaching, and a passion for food service excellence.
The predicted salary is between 42000 - 44000 £ per year.
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the world's largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
We're looking for a seasoned and strategic Senior Franchisee Training Coach to lead and expand the training and development function across our dynamic and growing sushi franchise network. This includes both franchise-operated locations and corporate-run kiosks in retail settings. In this critical role, you'll ensure our franchise partners and PAC teams are fully prepared to deliver exceptional food, flawless operations, and a consistently outstanding customer experience.
From designing impactful training programs to coaching trainers and embedding brand standards, you'll play a key role in shaping the success of our teams across the board. Covering the whole of the Central Region, a licence and vehicle are required, and there will also be regular overnight stays.
Here's what you'll be responsible for and where you'll make the biggest difference:
- Developing and delivering world-class training across our franchise network and corporate PAC kiosks.
- Leading the onboarding of new franchise partners and PAC teams, providing structured, hands-on learning across sushi operations, food safety, team leadership, and customer experience.
- Ensuring operational readiness will be at the heart of your work, making sure every team, whether brand new or long-established, consistently upholds our food, service, and compliance standards.
Senior Franchise Training Coach - Central Region in Cardiff employer: YO! Sushi
At Wonderfield Group, we pride ourselves on being an exceptional employer that values growth, innovation, and a commitment to excellence. Our dynamic work culture fosters collaboration and creativity, providing ample opportunities for professional development within the thriving food service industry. With the backing of Zensho Holdings, employees can expect a supportive environment that prioritises employee well-being and offers unique advantages such as competitive salaries, comprehensive training programmes, and the chance to make a meaningful impact in eradicating hunger and poverty globally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Franchise Training Coach - Central Region in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Wonderfield Group. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to eradicate hunger and poverty, and think about how your experience as a Senior Franchise Training Coach aligns with that vision. Show them you're not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your coaching skills! Since this role is all about training and development, be ready to demonstrate your approach to onboarding and developing teams. Maybe even prepare a mini-training session to showcase your style and effectiveness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Wonderfield family.
We think you need these skills to ace Senior Franchise Training Coach - Central Region in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Franchise Training Coach role. Highlight any relevant training or coaching experience, especially in food service or franchise environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and development in the food industry. Share specific examples of how you've made an impact in previous roles.
Showcase Your Strategic Thinking:In your application, demonstrate your ability to think strategically about training programmes. We want to see how you can design impactful training that drives results across our franchise network.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at YO! Sushi
✨Know Your Stuff
Make sure you understand the Wonderfield Group's mission and values, especially their focus on eradicating hunger and poverty. Familiarise yourself with their various businesses, like Snowfruit and the sushi franchises, so you can speak confidently about how your experience aligns with their goals.
✨Showcase Your Training Skills
Prepare to discuss specific training programmes you've developed or led in the past. Think about how you can demonstrate your ability to create impactful learning experiences, especially in food safety and customer service, which are crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle real-life training challenges. For example, how would you onboard a new franchise partner? Practise articulating your thought process and strategies clearly, as this will show your strategic thinking and problem-solving skills.
✨Emphasise Collaboration
This role involves working closely with franchise partners and PAC teams. Be prepared to share examples of how you've successfully collaborated with diverse teams in the past. Highlight your communication skills and your ability to build strong relationships, as these will be key to your success.
