At a Glance
- Tasks: Be the friendly face of our restaurant, ensuring customers have an amazing experience.
- Company: Join YO!, a vibrant and expanding restaurant with a passion for food.
- Benefits: Enjoy free meals, professional qualifications, and wellness support.
- Other info: Exciting career growth opportunities and a chance to win a trip to Japan!
- Why this job: Work in a fun environment while making a real impact on customer satisfaction.
- Qualifications: Previous restaurant experience and a positive attitude are a plus.
The predicted salary is between 10 - 12 € per hour.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one.
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment.
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximize sales opportunities.
- Maintaining a safe environment for all our customers including health & safety, hygiene controls and allergens intolerances.
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver the highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business.
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We're proud to offer:
- Fantastic working hours.
- Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line.
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform.
- 50% off your food every time you dine with us for you and 3 friends.
- Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS 'Fish to Avoid', 1/3 rd of our Restaurant menu is plant-led and we are proud members of the Global Tuna Alliance.
- Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan.
- Job security - Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us.
Team Member FoH in Birmingham employer: YO! Sushi
At YO!, we pride ourselves on being a vibrant and inclusive workplace where our team members are celebrated for their passion for food and exceptional customer service. With fantastic benefits such as free meals, professional development opportunities, and a commitment to sustainability, we ensure that our employees thrive both personally and professionally. Join us in creating memorable dining experiences while enjoying a supportive work culture that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member FoH in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, dive into YO!'s values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can go the extra mile for customers. Being able to share real examples during your interview will make you stand out as a bubbly team player.
✨Tip Number 3
Show off your product knowledge! Familiarise yourself with YO!'s menu and be ready to discuss your favourite dishes. This not only demonstrates your enthusiasm but also your readiness to upsell and enhance the guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the YO! family right from the start.
We think you need these skills to ace Team Member FoH in Birmingham
Some tips for your application 🫡
Show Your Passion for Food:Let your love for food shine through in your application! Share your favourite dishes and why you’re excited about working with us. We want to see that bubbly personality right from the start!
Highlight Relevant Experience:If you've worked in a restaurant before, make sure to mention it! Talk about your previous roles and how they’ve prepared you to be the face of our restaurant. We value experience, so don’t hold back!
Know Our Menu:Before applying, take some time to familiarise yourself with our menu. Mentioning specific dishes or promotions in your application shows us you’re serious about joining the YO! Team and ready to upsell like a pro!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this exciting journey together!
How to prepare for a job interview at YO! Sushi
✨Know Your Menu Inside Out
Make sure you’re familiar with all the dishes on the menu. This not only shows your enthusiasm for the role but also helps you answer questions confidently and upsell effectively during the interview.
✨Show Off Your People Skills
Since you'll be the face of the restaurant, demonstrate your bubbly personality and customer service skills. Practice scenarios where you go the extra mile for customers, as this is key to impressing the interviewers.
✨Be Prepared for Teamwork Questions
Expect questions about teamwork and how you support your colleagues. Think of examples from previous jobs where you worked well in a team, as this will highlight your ability to contribute positively to the YO! Team.
✨Understand Health & Safety Protocols
Familiarise yourself with basic health and safety practices relevant to the restaurant industry. Being able to discuss these protocols shows that you take the safety of both guests and team members seriously.
