Team Leader

Team Leader

Full-Time No working from home possible
YO! Sushi UK Ltd

At a Glance

  • Tasks: Lead a dynamic team, ensuring top-notch food service and guest satisfaction.
  • Company: Join an award-winning restaurant chain passionate about authentic Japanese cuisine.
  • Benefits: Enjoy free meals, professional qualifications, and fantastic discounts on dining and entertainment.
  • Other info: Opportunities for career growth and a chance to win a trip to Japan!
  • Why this job: Be part of a vibrant team and make a real impact in a growing business.
  • Qualifications: Must be enthusiastic, ambitious, and ready to embrace challenges.

You will be responsible for supporting the All Store Manager & Deputy Manager with the daily operation of your Restaurant, in some instances a whole shift in the absence of a Manager, overseeing food preparation and service standards. We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:

  • Responsibilities
  • You will ensure the budget is hit through managing labour cost, food cost and gross sales to ensure profit is achieved across the board.
  • You will lead consistent standards and support your Manager to analyse profit performance.
  • You will constantly drive standards and hospitality, leading and challenging Squad Members to achieve the highest levels of service.
  • You will know and understand what it means to deliver amazing guest service and will thrive on the challenge of always exceeding our Guests expectations.
  • You will work closely with the ASM to assess the skills and knowledge gaps within your YO! Squad, you will help build and sustain a high performing team that embodies our brand behaviours.
  • You will support with Squad Member training, in a supportive and motivating manner ensuring that successful performance is reinforced, and constructive feedback is provided.
  • Promote a safe and healthy working environment by being a 'safety-minded leader' who leads by example in reporting any food and safety issues and deficiencies in the Restaurant.
  • Support and cover an emergency shift when necessary.

We're proud to offer:

  • Benefits
  • Fantastic working hours.
  • Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
  • Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
  • Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line.
  • Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform.
  • 50% off your food every time you dine with us for you and 3 friends.
  • Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS 'Fish to Avoid', 1/3rd of our Restaurant menu is plant-led and we are proud member of the Global Tuna Alliance.
  • Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan.
  • Job security - Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us.

Qualifications

  • You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
  • You will be ambitious and hungry to learn.
  • You will always strive to do your best.
  • You will be enthusiastic and have a positive disposition.
  • You will embrace challenges head on, with a willing can-do attitude.
  • You will want to be part of our success story.

We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.

Team Leader employer: YO! Sushi UK Ltd

At YO!, we pride ourselves on being a fantastic employer that values our people at the heart of everything we do. With excellent benefits such as free meals during shifts, professional development opportunities, and a commitment to sustainability, we foster a supportive and dynamic work culture where you can thrive. Join us in delivering exceptional guest experiences while enjoying job security and the chance to grow your career in a globally expanding business.

YO! Sushi UK Ltd

Contact Details:

YO! Sushi UK Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Leader

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like YO! Sushi UK Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to YO! Sushi UK Ltd

Don't be shy about reaching out to YO! Sushi UK Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Team Leader

Leadership Skills
Budget Management
Food Safety Knowledge
Guest Service Excellence
Team Building
Training and Development
Analytical Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about YO! Sushi UK Ltd and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at YO! Sushi UK Ltd

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!