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- Tasks: Be the face of our restaurant, ensuring customers have an amazing experience.
- Company: Join a globally expanding brand known for authentic Japanese cuisine and innovative dining.
- Benefits: Enjoy free food, professional qualifications, wellness support, and discounts on dining and entertainment.
- Why this job: Be part of a vibrant team, learn about food, and contribute to sustainability initiatives.
- Qualifications: Previous restaurant experience and a positive, can-do attitude are essential.
- Other info: Opportunity for a free trip to Japan for top performers!
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the \’kaiten\’ conveyor belt and colour-coded dishes which made our name.
We\’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\’re famous for, but we also have a mouth-watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
You will be ambitious and hungry to learn.
You will always strive to do your best.
You will be enthusiastic and have a positive disposition.
You will embrace challenges head on, with a willing can-do attitude.
You will want to be part of our success story.
• You will be the face and point of contact for all our customers to see, ensuring their experience is a great one
• A bubbly disposition with a willingness to go the extra mile for our customers.
• Previous background in a similar restaurant environment
• Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
• Ensuring you are upto date with product knowledge of all our dishes.
• Promoting of our menus to maximise sales opportunities.
• Maintaining a safe environment for all our customers including, Health & Safety, Hygiene controls and allergens intolerances
• You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
• You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.
• You will be on the lookout to upsell to increase sales and drive repeat business,
• You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile
• You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
• You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
• You will be aware of how you can contribute to the success of your restaurant and its profitability.
• You will be committed to the safety of our Team & Guests within the restaurant.
• You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We\’re proud to offer:
- Fantastic working hours
- Free YO! food – What\’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
- 50% off your food every time you dine with us for you and 3 friends
- Award-winning sustainability initiatives – We\’re committed to delivering progress against 9 UN sustainability goals, just some of the actions we\’ve already taken include: 100% of all Salmon
- sourced from certified sustainable sources, Zero use of Species classed as MCS \”Fish to Avoid\”
- 1/3 rd of our Restaurant menu is plant-led and we are proud member of the Global Tuna Alliance
- Free trip to Japan! – our Annual Awards ceremony celebrates your success – with the winners being awarded a trip to Japan
- Job security – Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us
About us:
Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
- Our Taiko manufacturing and distribution centre
- 63 YO! restaurants
- 3700 locations globally From Hawaii to Aberdeen
Our Values
Own it, Care About It, Make it Exceptional, Win Together.
Ready to Roll?
Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way…
#J-18808-Ljbffr
Team Member FoH employer: YO! Sushi Limited
Contact Detail:
YO! Sushi Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH
✨Tip Number 1
Familiarise yourself with the menu and product offerings at YO!. Knowing the dishes inside out will not only help you during the interview but also show your genuine interest in the role and the brand.
✨Tip Number 2
Demonstrate your passion for food and customer service during any interactions. Share personal experiences or stories that highlight your enthusiasm for the restaurant industry and how you go the extra mile for customers.
✨Tip Number 3
Research the company's values and sustainability initiatives. Being able to discuss how you align with their mission and contribute to their goals can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your teamwork skills. Think of examples where you've successfully collaborated with others in a fast-paced environment, as this is crucial for a role that emphasises being a team player.
We think you need these skills to ace Team Member FoH
Some tips for your application 🫡
Show Your Passion for Food: In your application, express your love for food and how it aligns with the company's mission. Mention any relevant experiences that showcase your enthusiasm for Japanese cuisine or customer service.
Highlight Teamwork Skills: Emphasise your ability to work well in a team. Provide examples of past experiences where you supported colleagues or contributed to a positive team environment, as this role requires being a real team player.
Demonstrate Customer Service Experience: Detail any previous roles in a restaurant or customer-facing environment. Highlight specific instances where you went the extra mile for customers, as this is crucial for the Team Member FoH position.
Research the Company: Familiarise yourself with YO!'s values and sustainability initiatives. Mention these in your application to show that you understand the company culture and are aligned with their goals.
How to prepare for a job interview at YO! Sushi Limited
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy sharing that passion with others. This will resonate well with the company's values.
✨Demonstrate Team Spirit
Highlight your experience working in a team environment. Share examples of how you've supported colleagues in previous roles and how you can contribute to a positive atmosphere at the restaurant.
✨Know the Menu Inside Out
Familiarise yourself with the menu and be prepared to discuss specific dishes. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to providing excellent customer service.
✨Embrace Challenges with a Can-Do Attitude
Be ready to discuss how you handle challenges in a fast-paced environment. Share examples of times when you've gone the extra mile for customers or tackled difficult situations with a positive attitude.