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- Tasks: Coach Franchisees on sushi-making and food safety while travelling across the UK.
- Company: Join a leading Japanese restaurant chain known for fresh, authentic sushi and innovative street food.
- Benefits: Enjoy a competitive salary, annual bonuses, pension scheme, and private medical cash plan.
- Why this job: Make a real impact on food quality and brand reputation while sharing your passion for sushi.
- Qualifications: Experience in sushi making, excellent communication skills, and flexibility to travel required.
- Other info: Be part of an inclusive team that values growth and development.
The predicted salary is between 28000 - 42000 £ per year.
Operations - Franchise Training Coach
Contract: Full Time
Salary: £35,000
Contracted Hours: 45
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.
We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
Overview of the role:
The Franchisee Coach is pivotal in ensuring the quality and safety of food products across our franchised kiosks. This role provides proactive and requested support to Franchisees, with a focus on enhancing their sushi-making capabilities and other product-related activities. The Franchisee Coach works closely with the Operations Team, deploying to sites where food quality or safety standards need improvement and assisting Franchisees in building the necessary skills to operate successful fresh food counters.
3 Best Things about the job
- Travel to various locations across the UK and meet new people.
- Share your passion and expertise in sushi and other Asian-inspired foods.
- Make a positive impact on the performance and reputation of our brand.
Key Accountabilities:
- Conduct assessments of franchised kiosks to identify areas for improvement in food quality and safety.
- Provide on-site coaching and training to Franchisees and their teams on sushi preparation, knife skills, and adherence to standard operating procedures.
- Monitor and evaluate the outcomes of training interventions.
- Offer feedback and recommendations to the Head of Openings and Franchisee Support on the development needs of Franchisees.
- Gather workable feedback and data from franchisees that will be used to enhance and update training materials, ensuring they reflect best practices.
- Maintain accurate records of training activities and outcomes.
- Collaborate with other Franchisee Coaches and the Operations Team to share best practices and insights.
- Support the induction and orientation of new Franchisees and their teams.
- Stay updated on the latest trends and innovations in sushi and Asian-inspired foods.
- Uphold and promote the values and vision of our brand.
What you’ll need:
- Previous experience in sushi making, knife skills, food quality, and food safety.
- Excellent communication, interpersonal, and coaching skills.
- Flexibility to travel across the UK, adaptability, and the ability to work under pressure.
What’s in it for you?
- We’re committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us.
- Annual bonus as a % of salary.
- Group Personal Pension: 4% of basic monthly salary (matched by Wonderfield).
- Group Income Protection Scheme: up to 75% of your basic monthly salary after 26 weeks’ continuous absence from work due to serious injury or illness.
- Private Medical Cash Plan: including dental, GP access, physio therapy.
Franchise Training Coach - London employer: YO! Retail
Contact Detail:
YO! Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Training Coach - London
✨Tip Number 1
Familiarise yourself with the latest trends in sushi and Asian-inspired foods. This knowledge will not only help you during interviews but also demonstrate your passion for the role and the brand.
✨Tip Number 2
Network with professionals in the food industry, especially those with experience in franchising or sushi preparation. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved food quality or safety in previous roles. Highlighting your hands-on experience will show that you're capable of making a positive impact as a Franchise Training Coach.
✨Tip Number 4
Be ready to showcase your coaching skills. Think of scenarios where you've successfully trained others, as this will be crucial in demonstrating your ability to enhance the skills of Franchisees.
We think you need these skills to ace Franchise Training Coach - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sushi making, food quality, and safety. Use specific examples that demonstrate your coaching skills and ability to improve food standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Japanese cuisine and your commitment to enhancing food quality. Mention how your previous experiences align with the responsibilities of the Franchise Training Coach role.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including examples of how you've successfully trained or coached others in the past. This will help demonstrate your interpersonal skills.
Highlight Flexibility and Adaptability: Given the travel requirements of the job, emphasise your flexibility and adaptability in your application. Share any relevant experiences where you successfully managed challenges in dynamic environments.
How to prepare for a job interview at YO! Retail
✨Show Your Passion for Sushi
Make sure to express your enthusiasm for sushi and Asian-inspired foods during the interview. Share any personal experiences or stories that highlight your love for the cuisine, as this role is all about sharing that passion with others.
✨Demonstrate Your Coaching Skills
Prepare examples of how you've successfully coached or trained others in the past. Highlight specific situations where you improved someone's skills or knowledge, especially in food preparation or safety, as this will be crucial for the Franchise Training Coach role.
✨Be Ready to Discuss Food Safety Standards
Familiarise yourself with food quality and safety standards relevant to the restaurant industry. Be prepared to discuss how you would assess and improve these standards at franchised kiosks, showcasing your expertise in maintaining high-quality food practices.
✨Highlight Your Flexibility and Travel Experience
Since the role involves travelling across the UK, emphasise your flexibility and willingness to adapt to different environments. Share any previous experiences where you've successfully worked under pressure or adapted to new locations, as this will demonstrate your suitability for the position.
