At a Glance
- Tasks: Join us as a Team Member, serving delicious Japanese food and ensuring great customer experiences.
- Company: We're a vibrant restaurant chain known for our fresh sushi and innovative street food since 1997.
- Benefits: Enjoy free YO! food, flexible hours, and support for professional qualifications up to degree level.
- Other info: Work in a fun environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team, learn new skills, and contribute to our exciting success story.
- Qualifications: Previous experience in a restaurant is preferred; a passion for food and a positive attitude are essential.
Team Member FoH
Operations - Manchester Selfridges Trafford
Contract: Part Time Salary: 12.21 Contracted Hours: 8
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the \'kaiten\' conveyor belt and colour-coded dishes which made our name.
We\'re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\'re famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
You will be ambitious and hungry to learn.
You will always strive to do your best.
You will be enthusiastic and have a positive disposition.
You will embrace challenges head on, with a willing can-do attitude.
You will want to be part of our success story.
You will be the face and point of contact for all our customers to see, ensuring their experience is a great one
A bubbly disposition with a willingness to go the extra mile for our customers.
Previous background in a similar restaurant environment
Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
Ensuring you are upto date with product knowledge of all our dishes.
Promoting of our menus to maximise sales opportunities.
Maintaining a safe environment for all our customers including, Health & Safety, Hygiene controls and allergens intolerances
You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.
You will be on the lookout to upsell to increase sales and drive repeat business,
You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile
You will keep yourself well informed of whats going on and whats new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
You will be aware of how you can contribute to the success of your restaurant and its profitability.
You will be committed to the safety of our Team & Guests within the restaurant.
You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We\'re proud to offer:
- Fantastic working hours
- Free YO! food - What\'s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant supp
Team Member FoH (Manchester) employer: YO! RESTAURANT
At YO!, we pride ourselves on being a vibrant and dynamic employer, offering our Team Members in Manchester not just a job, but a fulfilling career in the exciting world of Japanese cuisine. With fantastic working hours, free meals during shifts, and opportunities for professional growth including funded qualifications, we foster a supportive and enthusiastic work culture where every team member can thrive and contribute to our success story. Join us and be part of a passionate team dedicated to delivering exceptional dining experiences while enjoying the unique benefits of working in a fast-paced, innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member FoH (Manchester)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at YO! RESTAURANT and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Member FoH (Manchester)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at YO! RESTAURANT that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at YO! RESTAURANT.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at YO! RESTAURANT get a sense of who you are beyond your experience!
How to prepare for a job interview at YO! RESTAURANT
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at YO! RESTAURANT and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
