Team Member FoH (Edinburgh)
Team Member FoH (Edinburgh)

Team Member FoH (Edinburgh)

Edinburgh Part-Time No home office possible
Go Premium
YO! RESTAURANT

At a Glance

  • Tasks: Be the face of our restaurant, delivering exceptional service and promoting our delicious menu.
  • Company: Join a vibrant team at a leading Japanese restaurant with a global presence.
  • Benefits: Enjoy free food, flexible hours, and support for professional qualifications.
  • Why this job: Dive into a dynamic environment where your passion for food can shine.
  • Qualifications: Previous experience in a restaurant and a positive, can-do attitude.
  • Other info: Great opportunities for career growth and being part of an exciting journey.

Team Member FoH

Operations – Edinburgh Princes Street

Contract: Part Time
Salary: 12.21
Contracted Hours: 8

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the \’kaiten\’ conveyor belt and colour-coded dishes which made our name.

We\’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\’re famous for, but we also have a mouth-watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.

About You

We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:

You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
You will be ambitious and hungry to learn.
You will always strive to do your best.
You will be enthusiastic and have a positive disposition.
You will embrace challenges head on, with a willing can-do attitude.
You will want to be part of our success story.

You will be the face and point of contact for all our customers to see, ensuring their experience is a great one
A bubbly disposition with a willingness to go the extra mile for our customers.
Previous background in a similar restaurant environment
Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
Ensuring you are upto date with product knowledge of all our dishes.
Promoting of our menus to maximise sales opportunities.
Maintaining a safe environment for all our customers including, Health & Safety, Hygiene controls and allergens intolerances

You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.
You will be on the lookout to upsell to increase sales and drive repeat business,
You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile
You will keep yourself well informed of whats going on and whats new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
You will be aware of how you can contribute to the success of your restaurant and its profitability.
You will be committed to the safety of our Team & Guests within the restaurant.
You will complete all cleaning tasks in a timely manner as prescribed in Trail app.

We\’re proud to offer:

  • Fantastic working hours
  • Free YO! food – What\’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
  • Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
  • Brilliant support</s

Team Member FoH (Edinburgh) employer: YO! RESTAURANT

At YO!, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our team members are at the heart of everything we do. Located in the bustling Edinburgh Princes Street, we provide fantastic benefits such as free meals during shifts and opportunities for professional growth, including funding for qualifications up to degree level. Join us to be part of a dynamic team that values enthusiasm, teamwork, and a passion for delivering outstanding customer experiences.
YO! RESTAURANT

Contact Detail:

YO! RESTAURANT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member FoH (Edinburgh)

✨Tip Number 1

Get to know the company! Before your interview, dive into their menu and understand their vibe. This shows you’re genuinely interested and ready to chat about what makes them special.

✨Tip Number 2

Practice your people skills! Since you'll be the face of the restaurant, think about how you can make customers feel welcome. Role-play with a friend to nail that bubbly disposition we’re looking for.

✨Tip Number 3

Be ready to upsell! Brush up on your product knowledge so you can confidently recommend dishes. Show us you can drive sales while keeping the customer experience top-notch.

✨Tip Number 4

Apply through our website! It’s the best way to get noticed. Plus, it shows you’re keen to join the YO! team and be part of our exciting journey in delivering exceptional food experiences.

We think you need these skills to ace Team Member FoH (Edinburgh)

Customer Service Skills
Product Knowledge
Sales Skills
Teamwork
Communication Skills
Health & Safety Awareness
Hygiene Control
Positive Attitude
Adaptability
Time Management
Problem-Solving Skills
Enthusiasm for Food
Willingness to Learn

Some tips for your application 🫡

Show Your Passion for Food: When writing your application, let your love for food shine through! Share any experiences you have with Japanese cuisine or working in a restaurant. We want to see that you're as excited about our dishes as we are!

Be Yourself: We’re looking for dynamic individuals, so don’t be afraid to let your personality come through in your application. Use a friendly tone and show us your enthusiasm for being part of the YO! Team. Authenticity goes a long way!

Highlight Team Spirit: Since teamwork is key in our restaurants, make sure to mention any previous experiences where you’ve worked well with others. We love seeing how you can contribute to creating a positive environment for both guests and colleagues.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups. We can’t wait to hear from you!

How to prepare for a job interview at YO! RESTAURANT

✨Know Your Stuff

Make sure you’re well-versed in the menu and the brand's story. Familiarise yourself with their signature dishes and any new offerings. This shows your passion for food and helps you engage with customers during the interview.

✨Show Your Personality

As a Team Member FoH, a bubbly disposition is key! Be yourself and let your enthusiasm shine through. Share experiences that highlight your positive attitude and willingness to go the extra mile for customers.

✨Demonstrate Team Spirit

Talk about your previous experiences working in a team. Highlight how you support your colleagues and contribute to a positive work environment. This role is all about collaboration, so showing you’re a team player is crucial.

✨Prepare for Scenarios

Think of examples where you've handled challenges or difficult situations in a restaurant setting. Be ready to discuss how you maintain health and safety standards while ensuring a great customer experience. This will show your readiness for the role.

Team Member FoH (Edinburgh)
YO! RESTAURANT
Location: Edinburgh
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>