At a Glance
- Tasks: Be the friendly face of our restaurant, ensuring customers have an amazing experience.
- Company: Join a vibrant team at a leading Japanese restaurant chain known for fresh sushi and street food.
- Benefits: Enjoy free meals, flexible hours, and support for professional qualifications up to degree level.
- Other info: Work in a fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team, learn about food, and contribute to a fun dining atmosphere.
- Qualifications: Previous experience in a restaurant is preferred; enthusiasm and a positive attitude are essential.
The predicted salary is between 25000 - 30000 € per year.
You will be the face and point of contact for all our customers, ensuring their experience is a great one. A bubbly disposition with a willingness to go the extra mile for our customers.
Previous background in a similar restaurant environment. Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
Ensuring you are up to date with product knowledge of all our dishes. Promoting our menus to maximise sales opportunities. Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances.
You will complete all training to be fully aware of how to maintain a safe environment for our Team & Guests. You will have a strong knowledge of all our products to deliver the highest standard of service to the guests. You will be on the lookout to upsell to increase sales and drive repeat business.
You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
You will keep yourself well informed of what\'s going on and what\'s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
You will work as a team aiming to deliver an exceptional guest experience across each & every shift. You will be aware of how you can contribute to the success of your restaurant and its profitability. You will be committed to the safety of our Team & Guests within the restaurant.
You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do.
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. You will be ambitious and hungry to learn. You will always strive to do your best. You will be enthusiastic and have a positive disposition. You will embrace challenges head on, with a willing can‑do attitude. You will want to be part of our success story.
We\'re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\'re famous for, but we also have a mouth‑watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre‑pack sushi in most major UK supermarkets.
Location: Norwich, Norfolk.
Salary: £12.21 per hour. Contract: Part Time, 8‑20 hours a week, Temporary/Seasonal.
Posting date: Saturday, 1 November 2025.
Team Member FOH in Norwich employer: YO! RESTAURANT
At YO!, we pride ourselves on being a vibrant and dynamic employer that values our team members as the heart of our success. Located in Norwich, we offer fantastic working hours, free meals from our delicious menu, and opportunities for professional growth, including funding for qualifications up to degree level. Join us to be part of a supportive work culture where your passion for food and commitment to exceptional customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member FOH in Norwich
✨Tip Number 1
Familiarise yourself with the menu and product offerings at YO!. Knowing the dishes inside out will not only help you during the interview but also show your genuine interest in the role and the brand.
✨Tip Number 2
Demonstrate your passion for food and customer service during any interactions. Share personal experiences or stories that highlight your enthusiasm for the restaurant industry and how you can contribute to creating a memorable dining experience.
✨Tip Number 3
Showcase your teamwork skills by discussing past experiences where you successfully collaborated with others. Emphasise your ability to support colleagues and work towards common goals, as this is crucial in a fast-paced restaurant environment.
✨Tip Number 4
Be prepared to discuss how you handle challenges and maintain a positive attitude under pressure. Providing examples of how you've dealt with difficult situations in the past will demonstrate your resilience and commitment to delivering exceptional service.
We think you need these skills to ace Team Member FOH in Norwich
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand what the Team Member FoH position entails. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV:Customise your CV to reflect your relevant experience in the restaurant industry. Emphasise your customer service skills, teamwork, and any previous roles that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've gone the extra mile for customers in past roles and express your enthusiasm for joining the team.
Showcase Your Personality:Since the role requires a bubbly disposition and a positive attitude, let your personality shine through in your application. Use a friendly tone and convey your eagerness to contribute to the restaurant's success.
How to prepare for a job interview at YO! RESTAURANT
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy sharing that passion with others. This will resonate well with the company's ethos.
✨Demonstrate Team Spirit
Highlight your experience working in a team environment. Share examples of how you've supported colleagues in previous roles and how you believe teamwork contributes to delivering exceptional customer experiences.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu before the interview. Be prepared to discuss specific dishes and their ingredients, as well as any promotions or specials. This shows your commitment to providing excellent service.
✨Emphasise Your Customer Service Skills
Prepare to share examples of how you've gone the extra mile for customers in past roles. Discuss your approach to handling difficult situations and ensuring a positive experience for guests, which is crucial for this position.
