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- Tasks: Be the friendly face of our restaurant, ensuring customers have an amazing experience.
- Company: Join a vibrant team at a leading Japanese restaurant chain known for fresh sushi and street food.
- Benefits: Enjoy free meals, flexible hours, and support for professional qualifications while you work.
- Why this job: Be part of a dynamic team, learn new skills, and contribute to a fun dining atmosphere.
- Qualifications: Previous experience in a restaurant is preferred; enthusiasm and a positive attitude are essential.
- Other info: Work part-time with a competitive salary and opportunities for growth within the company.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
Responsibilities
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one.
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment.
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances.
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver the highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business.
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We're proud to offer:
- Fantastic working hours.
- Free YO! food - What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support.
Team Member FoH employer: YO! RESTAURANT
Contact Detail:
YO! RESTAURANT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH
✨Tip Number 1
Familiarise yourself with the menu and product offerings at YO!. Knowing the dishes inside out will not only help you during the interview but also show your genuine interest in the role and the brand.
✨Tip Number 2
Demonstrate your passion for food and customer service during any interactions. Share personal experiences or stories that highlight your enthusiasm for delivering exceptional guest experiences.
✨Tip Number 3
Prepare to discuss how you handle challenges in a fast-paced environment. Think of examples from previous roles where you successfully managed difficult situations or went the extra mile for customers.
✨Tip Number 4
Show your willingness to learn and grow within the company. Mention any relevant training or qualifications you’re interested in pursuing, as this aligns with YO!'s commitment to professional development.
We think you need these skills to ace Team Member FoH
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what the Team Member FoH position entails. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in a restaurant environment. Emphasise your customer service skills, teamwork, and any relevant food knowledge that aligns with the company's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific experiences where you went the extra mile for customers and how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at YO! RESTAURANT
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy sharing that passion with others. This will resonate well with the company's ethos.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, share examples of how you've successfully worked in a team before. Highlight any experiences where you supported colleagues or contributed to a positive team environment.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and be prepared to discuss specific dishes. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to providing excellent customer service.
✨Emphasise Your Customer Service Skills
Prepare to discuss your previous experience in customer service, particularly in a restaurant setting. Share stories that showcase your ability to handle challenges, upsell products, and ensure a great experience for guests.
