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- Tasks: Be the friendly face of our restaurant, ensuring customers have an amazing experience.
- Company: Join a vibrant team at a leading Japanese restaurant chain known for fresh sushi and street food.
- Benefits: Enjoy free meals, flexible hours, and support for professional qualifications up to degree level.
- Why this job: Be part of a dynamic team, learn about food, and contribute to a fun dining atmosphere.
- Qualifications: Previous experience in a restaurant is preferred; enthusiasm and a positive attitude are essential.
- Other info: Work part-time with a competitive salary of £12.21 per hour.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
Responsibilities
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one.
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment.
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances.
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver the highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business.
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We're proud to offer:
- Fantastic working hours.
- Free YO! food - What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support.
Team Member FoH employer: YO! RESTAURANT
Contact Detail:
YO! RESTAURANT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH
✨Tip Number 1
Familiarise yourself with the menu and product offerings at YO! This will not only help you answer customer queries confidently but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your customer service skills by engaging with potential customers in your current environment. Practising how to upsell and promote dishes can give you a real edge when discussing your experience in the interview.
✨Tip Number 3
Research the company culture and values of YO!. Understanding their commitment to exceptional service and teamwork will allow you to align your responses with what they are looking for in a candidate.
✨Tip Number 4
Prepare to discuss your previous experience in a restaurant setting, focusing on specific examples where you went above and beyond for customers. This will highlight your suitability for the Team Member FoH role.
We think you need these skills to ace Team Member FoH
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what the Team Member FoH position entails. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience in a restaurant environment. Emphasise any customer service roles you've had, and showcase your enthusiasm for food and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for food and your desire to be part of the YO! team. Mention specific examples of how you embody the qualities they are looking for, such as being a team player and having a positive attitude.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at YO! RESTAURANT
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy sharing that passion with others. This will resonate well with the company's ethos.
✨Demonstrate Team Spirit
Highlight your experience working in a team environment. Share examples of how you've supported colleagues in previous roles and how you believe teamwork contributes to delivering exceptional customer experiences.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu before the interview. Being able to discuss specific dishes and their ingredients shows your commitment and readiness to promote the menu effectively.
✨Emphasise Your Customer Service Skills
Prepare to share examples of how you've gone the extra mile for customers in past roles. Highlight your bubbly disposition and willingness to ensure every guest has a fantastic experience, as this is crucial for the role.
