At a Glance
- Tasks: Support the ASM in running a vibrant restaurant and lead shifts with energy.
- Company: Join a dynamic team at a leading Japanese restaurant chain.
- Benefits: Enjoy free food, fantastic hours, and support for professional qualifications.
- Other info: Great opportunities for career growth and development.
- Why this job: Be part of an exciting journey in the food industry and make a real impact.
- Qualifications: Passion for food and a can-do attitude are essential.
The predicted salary is between 37300 - 39300 £ per year.
Deputy Manager Operations - Heathrow terminal 3
Contract: Full Time
Salary: £37,300 - £39,300 (Heathrow only)
Contracted Hours: 45
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. We are all about fresh, flavoursome, authentic Japanese food. Sushi is what we’re famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes.
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
What you will be doing:
The role of the Deputy Manager at YO! is to fully support the ASM in the entire operation of their YO! Restaurant. Working under the ASM and actively running shifts in the restaurant, you have a huge impact on all aspects of the business. You will be responsible for a host of different areas within the business which your ASM will assign to you. These areas will include recruitment, training, scheduling, stock control, marketing, team communications, maintenance, safety and many more!
You will be a fantastic ‘Shift Runner’ who sets the bar in the restaurant for running the very best shifts! Leading and inspiring our entire team, you are obsessive about food quality, adherence to spec and can prepare each and every YO! dish brilliantly. Happy teams and happy guests is the mantra by which you live and instil this modus operandi across your team. You are passionate about an incredible guest experience, developing your team and driving the profitability of your restaurant through great controls of all cost lines.
Comfortable and natural in all roles, you are an inspirational presence in your restaurant, running high energy shifts and ensuring each and every day part delivers an outstanding experience for our guests and team. A typical day at YO! for you may involve opening and prepping in the kitchen and moving onto the floor at lunchtime to run a great shift, seamlessly floating between the two. You are a true all-rounder and highly credible.
We’re proud to offer:
- Fantastic working hours
- Free YO! food - What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical well-being.
Senior Deputy Manager in Hounslow employer: YO! RESTAURANT
At YO!, we pride ourselves on being a vibrant and dynamic employer, especially at our Heathrow Terminal 3 location where the fast-paced environment is matched by our commitment to exceptional food and service. Our team members enjoy fantastic working hours, free meals from our delicious menu, and opportunities for professional growth, including support for achieving qualifications up to degree level. Join us to be part of a passionate team that values enthusiasm, collaboration, and a shared love for authentic Japanese cuisine.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Deputy Manager in Hounslow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like YO! RESTAURANT. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to YO! RESTAURANT
Don't be shy about reaching out to YO! RESTAURANT directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Deputy Manager in Hounslow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about YO! RESTAURANT and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at YO! RESTAURANT
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
