Deputy Manager

Deputy Manager

London Full-Time 34400 - 36400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the ASM in running the restaurant and managing various operational areas.
  • Company: Join a vibrant restaurant chain known for authentic Japanese cuisine and innovative dining experiences.
  • Benefits: Enjoy free YO! food, flexible hours, and support for professional qualifications.
  • Why this job: Be part of a dynamic team that values passion for food and exceptional guest experiences.
  • Qualifications: A love for food, ambition to learn, and a positive attitude are essential.
  • Other info: Opportunity to grow into an Assistant Manager role while enjoying a fun work environment.

The predicted salary is between 34400 - 36400 £ per year.

Deputy Manager Operations – Westfield Stratford Contract: Full Time
Salary: £34,400 – £36,400
Contracted Hours: 45

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the \’kaiten\’ conveyor belt and colour-coded dishes which made our name.

We\’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\’re famous for, but we also have a mouth-watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.

We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:
• You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
• You will be ambitious and hungry to learn.
• You will always strive to do your best.
• You will be enthusiastic and have a positive disposition.
• You will embrace challenges head on, with a willing can-do attitude.
• You will want to be part of our success story.

What you will be doing:

The role of the Deputy Manager at YO! is to fully support the ASM in the entire operation of their YO! Restaurant.

Working under the ASM and actively running shifts in the restaurant, you have a huge impact on all aspects of the business.

Although you are not quite an ASM yet, you are certainly learning all the aspects of the business to help you take that next step! On a regular rotation you will be responsible for a host of different areas within the business which your ASM will assign to you.
These areas will include recruitment, training, scheduling, stock control, marketing, team communications, maintenance, safety and many more! You will be a fantastic ‘Shift Runner’ who sets the bar in the restaurant for running the very best shifts! Leading and inspiring our entire team you are obsessive about food quality, adherence to spec and can prepare each and every YO! dish brilliantly.

Happy teams and Happy guests is the mantra by which you live and instil this modus operandi across your team. You are passionate about an incredible guest experience, developing your team and driving the profitability of your restaurant through great controls of all cost lines. Comfortable and natural in all roles, you are an inspirational presence in your restaurant, running high energy shifts and ensuring each and every day part delivers an outstanding experience for our guests and team – a typical day at YO! for you, may involve opening and prepping in the kitchen and moving onto the floor at lunchtime to run a great shift, seamlessly floating between the two. You are a true all-rounder and highly credible.

We\’re proud to offer:

  • Fantastic working hours
  • Free YO! food – What\’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
  • Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
  • Brilliant support services designed to enhance your physical, mental and finan

Deputy Manager employer: YO! RESTAURANT

At YO!, we pride ourselves on being a vibrant and dynamic employer, especially for those passionate about food and customer service. Located in the bustling Heathrow Terminal 3, our team enjoys fantastic working hours, free meals from our delicious menu, and ample opportunities for professional growth, including support for qualifications up to degree level. Join us to be part of a supportive work culture that values enthusiasm, teamwork, and a commitment to delivering exceptional dining experiences.
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Contact Detail:

YO! RESTAURANT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Manager

✨Tip Number 1

Familiarise yourself with the brand and its offerings. Since the role is heavily focused on food quality and guest experience, knowing the menu inside out will help you stand out during interviews and discussions.

✨Tip Number 2

Showcase your leadership skills by sharing examples of how you've successfully managed teams or shifts in previous roles. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.

✨Tip Number 3

Demonstrate your passion for food and customer service. Engage in conversations about food trends or share your favourite dishes from YO! to show that you genuinely care about the brand and its mission.

✨Tip Number 4

Prepare to discuss your approach to problem-solving and handling challenges in a fast-paced environment. The Deputy Manager role requires a can-do attitude, so be ready to provide examples of how you've tackled obstacles in the past.

We think you need these skills to ace Deputy Manager

Leadership Skills
Team Management
Customer Service Excellence
Operational Knowledge
Training and Development
Scheduling and Time Management
Stock Control
Marketing Awareness
Communication Skills
Problem-Solving Skills
Financial Acumen
Food Safety Standards
Adaptability
Positive Attitude
Passion for Food

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the food and hospitality industry. Emphasise any previous roles where you demonstrated leadership, team management, or operational skills that align with the Deputy Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific experiences that demonstrate your ability to lead a team and deliver exceptional results, as well as your enthusiasm for the brand.

Highlight Relevant Skills: In your application, focus on skills such as team leadership, training, stock control, and customer service. Use examples from your past work to illustrate how you've successfully applied these skills in a fast-paced environment.

Show Your Personality: Let your personality shine through in your application. The company values enthusiasm and a positive attitude, so make sure to convey your excitement about the role and how you can contribute to their success story.

How to prepare for a job interview at YO! RESTAURANT

✨Show Your Passion for Food

Make sure to express your love for food during the interview. Talk about your favourite dishes, especially from their menu, and how you appreciate the quality and authenticity of Japanese cuisine. This will demonstrate that you align with their values and culture.

✨Highlight Leadership Skills

As a Deputy Manager, you'll be expected to lead shifts and inspire your team. Share examples from your past experiences where you've successfully managed a team or handled challenging situations. This will show that you're ready to take on the responsibilities of the role.

✨Prepare for Operational Questions

Expect questions related to operations, such as stock control, scheduling, and team communications. Brush up on these topics and be ready to discuss how you would handle various scenarios in the restaurant environment.

✨Demonstrate a Can-Do Attitude

The company values a positive disposition and a willingness to embrace challenges. During the interview, convey your enthusiasm and readiness to tackle any obstacles that may arise. Share stories that illustrate your proactive approach and problem-solving skills.

Deputy Manager
YO! RESTAURANT
Location: London
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