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- Tasks: Support the ASM in running shifts and managing various restaurant operations.
- Company: Join a dynamic team at YO!, known for innovative Japanese cuisine since 1997.
- Benefits: Enjoy free food, flexible hours, and support for professional qualifications.
- Why this job: Be part of a passionate team focused on exceptional guest experiences and personal growth.
- Qualifications: Experience in hospitality is preferred; soft skills are essential for success.
- Other info: Opportunity to learn and grow into an Assistant Manager role.
The predicted salary is between 29000 - 31000 £ per year.
Deputy Manager
Operations – Heathrow terminal 2
Contract: Full Time
Salary: £34,202 – £36,201
Contracted Hours: 45
We are looking for dynamic individuals with a love and passion for food to join our exciting journey. Our people are at the heart of what we do.
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
What you will be doing:
The role of the Deputy Manager at YO! is to fully support the ASM in the entire operation of their YO! Restaurant.
Working under the ASM and actively running shifts in the restaurant, you have a huge impact on all aspects of the business.
Although you are not quite an ASM yet, you are certainly learning all the aspects of the business to help you take that next step! On a regular rotation you will be responsible for a host of different areas within the business which your ASM will assign to you.
These areas will include recruitment, training, scheduling, stock control, marketing, team communications, maintenance, safety and many more! You will be a fantastic ‘Shift Runner’ who sets the bar in the restaurant for running the very best shifts! Leading and inspiring our entire team you are obsessive about food quality, adherence to spec and can prepare each and every YO! dish brilliantly.
Happy teams and Happy guests is the mantra by which you live and instil this modus operandi across your team. You are passionate about an incredible guest experience, developing your team and driving the profitability of your restaurant through great controls of all cost lines. Comfortable and natural in all roles, you are an inspirational presence in your restaurant, running high energy shifts and ensuring each and every day part delivers an outstanding experience for our guests and team – a typical day at YO! for you, may involve opening and prepping in the kitchen and moving onto the floor at lunchtime to run a great shift, seamlessly floating between the two. You are a true all-rounder and highly credible.
We\’re proud to offer:
- Fantastic working hours
- Free YO! food – What\’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing
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Deputy Manager employer: YO! RESTAURANT
Contact Detail:
YO! RESTAURANT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the brand and its values. Understanding YO!'s commitment to fresh, authentic Japanese food will help you align your passion for food with their mission during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your experience with operational tasks such as stock control and scheduling. Demonstrating your familiarity with these areas will show that you're prepared to take on the responsibilities of a Deputy Manager.
✨Tip Number 4
Prepare to talk about your approach to guest experience and team happiness. Sharing specific strategies you've used to enhance customer satisfaction and team morale will illustrate your fit for the role.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in restaurant management or similar roles. Detail your responsibilities and achievements, particularly those that align with the Deputy Manager position.
Showcase Soft Skills: Since soft skills are crucial for this role, highlight your leadership abilities, teamwork, and customer service skills. Use specific examples to demonstrate how you've successfully managed teams or improved guest experiences.
Tailor Your CV: Customise your CV to reflect the job description. Use keywords from the listing, such as 'operations', 'training', and 'stock control', to ensure your application stands out to hiring managers.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for food and hospitality. Explain why you want to work at YO! and how your values align with their mission. Be sure to mention your enthusiasm for learning and growing within the company.
How to prepare for a job interview at YO! RESTAURANT
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially from the restaurant's menu, and how you can contribute to creating an exceptional dining experience.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll be leading shifts and inspiring your team. Share examples of past experiences where you've successfully led a team or managed a project, highlighting your ability to motivate others.
✨Emphasise Soft Skills
The role requires strong soft skills like communication, adaptability, and problem-solving. Be prepared to discuss how you've used these skills in previous roles, particularly in high-pressure situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and operational skills. Think of examples where you've handled challenges in a restaurant setting, focusing on your approach and the outcomes.