At a Glance
- Tasks: Support the ASM in running shifts and managing various restaurant operations.
- Company: Join a dynamic team at YO!, known for innovative Japanese cuisine since 1997.
- Benefits: Enjoy free food, flexible hours, and support for professional qualifications.
- Other info: Opportunity to learn and grow into an Assistant Manager role.
- Why this job: Be part of a passionate team focused on exceptional guest experiences and personal growth.
- Qualifications: Experience in hospitality is preferred; soft skills are essential for success.
The predicted salary is between 29000 - 31000 £ per year.
Deputy Manager, Operations - Heathrow Terminal 3
Contract: Full Time
Salary: £37,300 - £39,300 (Heathrow only)
Contracted Hours: 45
At Yo! Sushi, we serve up fresh food, fast‑paced energy, and a dining experience like no other. Think iconic conveyor belts, bold Japanese flavours, and a team that brings the vibe every single day.
With 30+ restaurants across the UK since 1997, we’re a brand that’s built on innovation, quality, and great people.
Whether it’s a quick lunch or a catch‑up with friends, we create memorable experiences for every guest—and it all starts with our teams. If you’re passionate, energetic, and ready to thrive in a busy environment, you’ll fit right in.
About You
Bring the energy. Lead the shift. Grow your future. We’re looking for a hands‑on Deputy Manager who loves being in the action and helping teams shine.
You’re a natural on the floor—positive, approachable, and always ready to get stuck in. You lead by example and bring good energy to every shift.
- A natural leader who rolls up their sleeves and leads from the front
- Positive, energetic, and brilliant with people
- Keen to learn, develop, and grow your leadership skills
- Comfortable working at pace in a busy, fast‑moving environment
- Proud of delivering high standards and great guest experiences
- A true team player who enjoys supporting and motivating others
Key Responsibilities
As Deputy Manager, you’ll support your General Manager in running the restaurant day to day—helping keep everything smooth, fast, and friendly for both guests and the team.
- Helping deliver a great guest experience every single shift
- Leading and supporting the team on the floor during busy services
- Setting the tone with energy, pace, and positivity
- Supporting training and development so your team can grow
- Helping the restaurant run smoothly, safely, and efficiently
- Making sure standards stay high and the team feels supportedActing on guest feedback to improve service and experience
- Supporting your GM in building a strong, motivated team culture
- Getting stuck into day‑to‑day operations and leading by example
- Building your confidence and preparing for your next leadership step
We're proud to offer:
- Fantastic working hours
- Free YO! food – Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
- 50% off your food every time you dine with us for you and 3 friends
- Award-winning sustainab
Deputy Manager in Hatton employer: YO! RESTAURANT
At YO!, we pride ourselves on being a vibrant and dynamic employer, especially for the Deputy Manager role at Heathrow Terminal 3. Our commitment to employee growth is evident through our support for professional qualifications and a culture that values passion for food and exceptional guest experiences. With fantastic working hours, free meals, and a positive, energetic work environment, we ensure that our team members thrive both personally and professionally as they contribute to our exciting journey in the restaurant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Hatton
✨Tip Number 1
Familiarise yourself with the brand and its values. Understanding YO!'s commitment to fresh, authentic Japanese food will help you align your passion for food with their mission during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your experience with operational tasks such as stock control and scheduling. Demonstrating your familiarity with these areas will show that you're prepared to take on the responsibilities of a Deputy Manager.
✨Tip Number 4
Prepare to talk about your approach to guest experience and team happiness. Sharing specific strategies you've used to enhance customer satisfaction and team morale will illustrate your fit for the role.
We think you need these skills to ace Deputy Manager in Hatton
Some tips for your application 🫡
Highlight Relevant Experience:Make sure to emphasise any previous experience in restaurant management or similar roles. Detail your responsibilities and achievements, particularly those that align with the Deputy Manager position.
Showcase Soft Skills:Since soft skills are crucial for this role, highlight your leadership abilities, teamwork, and customer service skills. Use specific examples to demonstrate how you've successfully managed teams or improved guest experiences.
Tailor Your CV:Customise your CV to reflect the job description. Use keywords from the listing, such as 'operations', 'training', and 'stock control', to ensure your application stands out to hiring managers.
Craft a Compelling Cover Letter:Write a cover letter that expresses your passion for food and hospitality. Explain why you want to work at YO! and how your values align with their mission. Be sure to mention your enthusiasm for learning and growing within the company.
How to prepare for a job interview at YO! RESTAURANT
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially from the restaurant's menu, and how you can contribute to creating an exceptional dining experience.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll be leading shifts and inspiring your team. Share examples of past experiences where you've successfully led a team or managed a project, highlighting your ability to motivate others.
✨Emphasise Soft Skills
The role requires strong soft skills like communication, adaptability, and problem-solving. Be prepared to discuss how you've used these skills in previous roles, particularly in high-pressure situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and operational skills. Think of examples where you've handled challenges in a restaurant setting, focusing on your approach and the outcomes.
