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- Tasks: Be the friendly face of our restaurant, ensuring customers have an amazing experience.
- Company: Join a vibrant team at YO!, known for fresh and authentic Japanese cuisine since 1997.
- Benefits: Enjoy free food during shifts and opportunities for professional qualifications up to degree level.
- Why this job: Be part of a dynamic team that values passion for food and customer satisfaction.
- Qualifications: Previous experience in a restaurant environment is preferred; enthusiasm and a positive attitude are essential.
- Other info: Flexible hours with a focus on teamwork and personal growth.
The predicted salary is between 25000 - 35000 £ per year.
You will be the face and point of contact for all our customers to see, ensuring their experience is a great one. A bubbly disposition with a willingness to go the extra mile for our customers. Previous background in a similar restaurant environment. Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking. Ensuring you are upto date with product knowledge of all our dishes. Promoting of our menus to maximise sales opportunities. Maintaining a safe environment for all our customers including, Health & Safety, Hygiene controls and allergens intolerances
You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests. You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests. You will be on the lookout to upsell to increase sales and drive repeat business. You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile. You will keep yourself well informed of what\’s going on and what\’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs. You will work as a team aiming to deliver an exceptional guest experience across each & every shift. You will be aware of how you can contribute to the success of your restaurant and its profitability. You will be committed to the safety of our Team & Guests within the restaurant. You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:
Experience in hospitality/retail would be preferable.
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. You will be ambitious and hungry to learn. You will always strive to do your best. You will be enthusiastic and have a positive disposition. You will embrace challenges head on, with a willing can-do attitude. You will want to be part of our success story.
We\’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\’re famous for, but we also have a mouth-watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
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Team Member FOH employer: YO! RESTAURANT
Contact Detail:
YO! RESTAURANT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FOH
✨Tip Number 1
Show your passion for food during the interview. Talk about your favourite dishes and why you love them, as this will resonate with the company's focus on authentic Japanese cuisine.
✨Tip Number 2
Familiarise yourself with the menu and product offerings before your interview. Being able to discuss specific dishes and their ingredients will demonstrate your commitment and enthusiasm for the role.
✨Tip Number 3
Emphasise your teamwork skills. Share examples of how you've successfully worked in a team environment, as this role requires collaboration to deliver exceptional guest experiences.
✨Tip Number 4
Prepare to discuss how you handle challenges and maintain a positive attitude. The company values individuals who embrace challenges, so be ready to share relevant experiences that highlight your can-do spirit.
We think you need these skills to ace Team Member FOH
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what the Team Member FoH position entails. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience in a restaurant environment. Emphasise any customer service roles you've had, showcasing your ability to create a positive dining experience.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for food and customer service. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Show Enthusiasm: In your application, convey your enthusiasm for joining the YO! team. Use positive language and express your eagerness to learn and contribute to the restaurant's success.
How to prepare for a job interview at YO! RESTAURANT
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy sharing that passion with others. This will resonate well with the company's ethos.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, share examples of how you've successfully worked in a team before. Highlight any experiences where you supported colleagues or contributed to a positive team environment.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and be prepared to discuss specific dishes. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to providing excellent customer service.
✨Emphasise Your Customer Service Skills
Prepare to discuss your previous experience in customer service, particularly in a restaurant setting. Share stories that showcase your ability to handle challenges, upsell products, and ensure a great experience for customers.
