Team Member FoH

Team Member FoH

Ashford Part-Time No home office possible
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At a Glance

  • Tasks: Be the face of our restaurant, ensuring customers have an amazing experience.
  • Company: Join a vibrant team at a leading Japanese restaurant chain.
  • Benefits: Enjoy free food, flexible hours, and opportunities for professional growth.
  • Why this job: Passionate about food? Join us and be part of our exciting journey!
  • Qualifications: Previous restaurant experience and a positive, can-do attitude.
  • Other info: Dynamic environment with a focus on teamwork and customer satisfaction.

Team Member FoH

Operations – Ashford

Contract: Part Time
Salary: £12.21
Contracted Hours: 8

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the \’kaiten\’ conveyor belt and colour-coded dishes which made our name.

We\’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\’re famous for, but we also have a mouth-watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.

About You

We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:

You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
You will be ambitious and hungry to learn.
You will always strive to do your best.
You will be enthusiastic and have a positive disposition.
You will embrace challenges head on, with a willing can-do attitude.
You will want to be part of our success story.

• You will be the face and point of contact for all our customers to see, ensuring their experience is a great one
• A bubbly disposition with a willingness to go the extra mile for our customers.
• Previous background in a similar restaurant environment
• Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
• Ensuring you are upto date with product knowledge of all our dishes.
• Promoting of our menus to maximise sales opportunities.
• Maintaining a safe environment for all our customers including, Health & Safety, Hygiene controls and allergens intolerances

• You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
• You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.
• You will be on the lookout to upsell to increase sales and drive repeat business,
• You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile
• You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
• You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
• You will be aware of how you can contribute to the success of your restaurant and its profitability.
• You will be committed to the safety of our Team & Guests within the restaurant.
• You will complete all cleaning tasks in a timely manner as prescribed in Trail app.

We\’re proud to offer:

  • Fantastic working hours
  • Free YO! food – What\’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
  • Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
  • Brilliant support services d

Team Member FoH employer: YO! RESTAURANT

At YO!, we pride ourselves on being a vibrant and dynamic employer that values our team members as the heart of our success. Located in Ashford, we offer fantastic working hours, free meals from our delicious menu, and opportunities for professional growth, including funding for qualifications up to degree level. Join us to be part of a supportive work culture where your passion for food and customer service can truly shine.
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Contact Detail:

YO! RESTAURANT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member FoH

✨Tip Number 1

Get to know the company! Before your interview, dive into their menu and understand their vibe. This shows you’re genuinely interested and ready to be part of the team.

✨Tip Number 2

Practice your customer service skills! Think about how you’d handle different situations with guests. Being able to demonstrate your bubbly disposition and can-do attitude will set you apart.

✨Tip Number 3

Be prepared to talk about your passion for food! Share your favourite dishes and why you love them. This not only shows your enthusiasm but also aligns with our mission of delivering exceptional results.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the YO! family right from the start.

We think you need these skills to ace Team Member FoH

Customer Service Skills
Communication Skills
Teamwork
Product Knowledge
Sales Skills
Health & Safety Awareness
Hygiene Control
Positive Attitude
Adaptability
Time Management
Problem-Solving Skills
Enthusiasm for Food
Willingness to Learn

Some tips for your application 🫡

Show Your Passion for Food: When you're writing your application, let your love for food shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional dining experience.

Be Yourself: Don’t be afraid to show your personality in your application. We’re all about a bubbly disposition and a can-do attitude, so let us see the real you! A bit of enthusiasm goes a long way.

Highlight Relevant Experience: If you've worked in a similar restaurant environment before, make sure to mention it! Share specific examples of how you’ve contributed to a great customer experience or worked as part of a team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at YO! RESTAURANT

✨Know Your Menu Inside Out

Make sure you’re familiar with the dishes on offer, especially the sushi and hot street food. Being able to talk passionately about your favourite dishes will show your enthusiasm and help you connect with the interviewers.

✨Show Off Your Customer Service Skills

Prepare examples from your previous experience where you went the extra mile for customers. Highlighting your bubbly disposition and willingness to create a great experience will resonate well with the team.

✨Embrace the Team Spirit

Demonstrate that you’re a team player by sharing experiences where you supported your colleagues. This role is all about collaboration, so showing that you can work well with others will be a big plus.

✨Be Ready to Upsell

Think of ways you could promote the menu and increase sales. Come up with a few ideas on how you would upsell dishes during service, as this shows your ambition and understanding of the business.

Team Member FoH
YO! RESTAURANT
Location: Ashford
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