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- Tasks: Lead the restaurant, manage costs, and ensure an exceptional guest experience.
- Company: Join a vibrant restaurant chain known for authentic Japanese cuisine and innovative dining.
- Benefits: Enjoy fantastic working hours and free YO! food during your shifts.
- Why this job: Be part of a dynamic team that values passion for food and personal growth.
- Qualifications: Looking for enthusiastic individuals with a love for food and a can-do attitude.
- Other info: Opportunity to develop your leadership skills in a fast-paced environment.
The predicted salary is between 40000 - 42000 £ per year.
General Manager Operations – Norwich Contract: Full Time
Salary: £40,202 – £42,201
Contracted Hours: 45
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the \’kaiten\’ conveyor belt and colour-coded dishes which made our name.
We\’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\’re famous for, but we also have a mouth-watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:
• You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
• You will be ambitious and hungry to learn.
• You will always strive to do your best.
• You will be enthusiastic and have a positive disposition.
• You will embrace challenges head on, with a willing can-do attitude.
• You will want to be part of our success story.
What you\’ll be doing:
• As All Store Manager you will have complete responsibility for each and every area of the Restaurant.
• You will be responsible for the profitability of your restaurant and have a keen eye and impact on each line of cost control in your restaurant.
• You will be hands-on in supporting your Head Chef to achieve their Food Cost targets by ensuring adherence to spec, monitoring yields, checking orders and ensuring all our products are available at all times.
• You will recognise labour as the biggest cost control centre in your restaurant and plan rota\’s well and minimise team turnover through great hiring, brilliant training and engaging your team.
• You will deliver an exceptional guest experience across each & every shift.
• You will be able to work all sections of the Kitchen with total confidence.
• You will engage your team to keep them motivated, well informed, and passionate about YO! A natural communicator, you will use a variety of mediums to keep your team up to date and in the know.
• People development is key as you rotate responsibilities around your Head Chef, Deputy Manager, Sous Chef & Team Leaders and challenge your team to develop.
• You will be passionate about retaining your Team and know your turnover figures off by heart, you will know succession planning is key and are always one step ahead in ensuring you have the right people in the right place.
• You will keep your people safe and happy with sound HR knowledge and coaching. You will be comfortable in dealing with HR situations and know where to seek the right advice.
• You will utilise all feedback available to make well informed decisions on how to further improve the guest experience.
• You will be keeping in tune with your local environment, you\’re always on the lookout for innovative ways to drive sales in your restaurant.
We\’re proud to offer:
- Fantastic working hours
- Free YO! food – What\’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu<
General Manager employer: YO! RESTAURANT
Contact Detail:
YO! RESTAURANT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the brand's ethos and menu. Understanding the unique offerings, especially their sushi and hot street food, will help you connect with the interviewers and demonstrate your passion for their cuisine.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to motivate and develop staff will resonate well with the company's focus on people development.
✨Tip Number 3
Research the local market and competitors in Norwich. Being able to discuss innovative ways to drive sales and improve guest experiences will show that you're proactive and ready to contribute to the restaurant's success.
✨Tip Number 4
Prepare to discuss your approach to cost control and profitability. Since this role involves keen oversight of costs, having a strategy or past experience to share will demonstrate your readiness for the responsibilities of a General Manager.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management and operations. Emphasise your leadership skills, ability to drive profitability, and any experience you have with food cost control.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific examples of how you've successfully managed teams and improved guest experiences in previous roles.
Showcase Your People Skills: In your application, highlight your ability to engage and motivate a team. Provide examples of how you've developed staff and created a positive work environment, as this is crucial for the General Manager role.
Research the Company: Familiarise yourself with the company's values and mission. Mention in your application how your personal values align with theirs, particularly your enthusiasm for delivering exceptional results and embracing challenges.
How to prepare for a job interview at YO! RESTAURANT
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you can contribute to the restaurant's success with your culinary enthusiasm.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead a team effectively. Share examples of how you've motivated and developed teams in the past, and discuss your approach to managing staff turnover and training.
✨Understand Cost Control
Be prepared to discuss your experience with cost control measures. Highlight any specific strategies you've implemented in previous roles to manage food costs and labour efficiently.
✨Engage with Guest Experience
Talk about your commitment to delivering exceptional guest experiences. Provide examples of how you've used feedback to improve service and how you plan to keep guests happy in this role.
