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- Tasks: Engage with customers, manage tills, and create attractive displays.
- Company: Join a leading agricultural supply business dedicated to supporting farmers and the rural community.
- Benefits: Enjoy competitive pay, staff discounts, free parking, and 33 days holiday.
- Why this job: Be part of a passionate team with great training and career growth opportunities.
- Qualifications: No specific experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Potential for salary increases through gaining qualifications like Forklift and First Aid.
The predicted salary is between 23800 - 29000 £ per year.
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Contract: Permanent
Hours: Full-Time
Hours of Work: 35.5 Hours per week
Salary: Starting from £11.44 (Ages under 19: £9.14) with the ability to earn more through experience and gaining qualifications such as Forklift, First Aid and RAMA (AMTRA).
Do you love retail / agriculture? Enjoy talking to people? If so, we’d love you to join our team at Thirsk and play a part of putting the farmer at the heart of everything we do!
What it takes to be a Customer Service Assistant at Mole Country Stores: Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do and are knowledgeable about our products. We’ll teach you the rest!
What you will be doing: The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.
What’s in it for you:
- You can expect to work as part of a great team with opportunities for training and development.
- We’re offering a competitive salary and benefits package.
- Scottish Widows contributory Pension – company will match up to 5%
- Up to 25% staff discount in store
- Free parking on site
- 33 days holiday inclusive of bank holidays
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Salary Finance
- Life Assurance
- Employee Assistance Programme with Retail Trust
Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.
We are one of the country’s leading agricultural supply businesses offering a complete suite of in-store, on-farm and online services, inspired by our passion for the agricultural industry and wider rural community. Originally founded in 1960 by a small group of farmers, over the years we have grown and today we operate over 50 nationwide rural retail locations comprising Mole Valley Farmers, Mole Country Stores, and Farmdirect, along with our direct to farm business providing feed, fertiliser, and other inputs to the nation’s farmers. We exist for the greater good of our farming shareholders and work with them to improve their productivity, profitability, and sustainability. For everyone who works in one of Mole Valley Farmers’ businesses – just like our customers who live and work in it – the countryside is a way of life and we are committed to UK agriculture.
Customer Service Assistant employer: Yo Mama Yoga, Santa Monica
Contact Detail:
Yo Mama Yoga, Santa Monica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the agricultural industry and retail environment. Understanding the products and services offered by Mole Country Stores will help you engage confidently with customers and demonstrate your genuine interest in their needs.
✨Tip Number 2
Practice your communication skills. As a Customer Service Assistant, you'll be interacting with various customers daily. Being able to communicate clearly and effectively will set you apart and show that you're ready to provide excellent service.
✨Tip Number 3
Show enthusiasm for teamwork. Highlight your ability to work well with others during any interactions or interviews. Emphasising your collaborative spirit can demonstrate that you’re a great fit for the team-oriented culture at Mole Country Stores.
✨Tip Number 4
Be prepared to discuss your customer service experiences. Think of specific examples where you've gone above and beyond for customers. This will illustrate your commitment to providing a fantastic shopping experience, which is key for this role.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Customer Service Assistant does at Mole Country Stores. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Use specific examples that demonstrate your ability to engage with customers and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and agriculture. Mention why you want to work for Mole Country Stores and how your values align with theirs.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Yo Mama Yoga, Santa Monica
✨Show Your Passion for Retail and Agriculture
Make sure to express your enthusiasm for the retail and agricultural sectors during the interview. Share any relevant experiences or interests that demonstrate your commitment to these fields, as this will resonate well with the company's values.
✨Emphasise Customer Service Skills
Since the role focuses on providing a fantastic shopping experience, highlight your previous customer service experiences. Be ready to discuss specific examples of how you've successfully handled customer requests or resolved issues in the past.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered by Mole Country Stores. Showing that you have done your homework and can speak knowledgeably about their offerings will impress the interviewers and show your dedication to the role.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and the company, and it gives you a chance to learn more about the team and the work environment.
