Customer Service Assistant

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Contract: Permanent

Hours: Full-Time

Hours of Work: 35.5 Hours per week

Salary: Starting from £11.44 (Ages under 19: £9.14) with the ability to earn more through experience and gaining qualifications such as Forklift, First Aid and RAMA (AMTRA)

Do you love retail / agriculture?

Enjoy talking to people?

If so, we’d love you to join our team at Thirsk and play a part of putting the farmer at the heart of everything we do!

What it takes to be a Customer Service Assistant at Mole Country Stores:

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do and are knowledgeable about our products. We’ll teach you the rest!

What you will be doing:

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.

What’s in it for you:

You can expect to work as part of a great team with opportunities for training and development, we’re offering a competitive salary and benefits package.

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Salary Finance
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.

We are one of the country’s leading agricultural supply businesses offering a complete suite of in-store, on-farm and online services, inspired by our passion for the agricultural industry and wider rural community.

Originally founded in 1960 by a small group of farmers, over the years we have grown and today we operate over 50 nationwide rural retail locations comprising Mole Valley Farmers, Mole Country Stores, and Farmdirect, along with our direct to farm business providing feed, fertiliser, and other inputs to the nation’s farmers.

We exist for the greater good of our farming shareholders and work with them to improve their productivity, profitability, and sustainability.

For everyone who works in one of Mole Valley Farmers’ businesses – just like our customers who live and work in it – the countryside is a way of life and we are committed to UK agriculture.

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