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- Tasks: Support brand campaigns and ensure smooth operational processes in a dynamic environment.
- Company: Join NET-A-PORTER and MR PORTER, leaders in luxury fashion.
- Benefits: Enjoy competitive salary, performance bonuses, flexible working, and exclusive staff discounts.
- Why this job: Kickstart your career in business operations within a creative and fast-paced team.
- Qualifications: 2-3 years in business support or digital marketing; strong Excel and PowerPoint skills.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
NET-A-PORTER is the ultimate luxury fashion destination for women. Since 2000, it has offered customers a curated assortment of fashion, fine watches, jewelry and home décor, from the world's most coveted brands. NET-A-PORTER creates unique experiences for its EIPs (Extremely Important People) with dedicated Personal Shoppers and invitation-only benefits. Through content, it provides expert styling advice, engaging storytelling and profiles incredible women via editorial vertical, PORTER. NET SUSTAIN, its product curation of consciously crafted luxury, supports customers to shop with a focus on conscious consumerism.
MR PORTER is the men's luxury style destination. Since 2011, it has offered customers a curated assortment of fashion, fine watches, grooming and lifestyle products from the world's most coveted designers. It delivers exceptional quality with private label, Mr P., and market-leading exclusive capsule collaborations with brand partners. MR PORTER creates unique experiences for its EIPs (Extremely Important People), with first access to products, a dedicated personal shopper and invitation-only benefits. Through content across all its platforms, it provides expert styling advice, immersive storytelling and profiles inspiring men, places and products. Consciously Crafted, its responsible product curation, supports customers to shop with a focus on conscious consumerism. MR PORTER Health In Mind, its long-standing initiative in partnership with Movember, raises awareness of men's mental and physical health.
We are now seeking a talented Business Operations Coordinator to join the team. As the Business Operations Coordinator in the Brand Partnerships team, you will play a vital support role across both business management and advertising operations functions. You will help ensure the smooth running of commercial and operational processes that underpin brand campaign execution and financial planning. This is a highly collaborative and detail-oriented role, ideal for someone looking to build a career in business operations, finance, or digital advertising within a fast-paced and creative environment. You'll gain broad exposure to campaign delivery, revenue tracking, reporting, and commercial processes across NET-A-PORTER and MR PORTER.
Essential Information
- Location: Our Westfield office in London
- Reporting into: Global Head of Brand Partnerships
Besides a competitive salary, we can offer you:
- Performance bonus schemes dependent on the type of role you are in
- A pension that both you and the company contribute to
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that support each other
Responsibilities
- Operational & Campaign Support
- Support the Ad Operations Team with campaign setup documentation, QA tracking, and delivery monitoring
- Assist with traffic sheet updates, asset tracking, and campaign go-live coordination
- Monitor campaign delivery data and flag underperformance or reporting inconsistencies
- Coordinate cross-functional requests across Sales, Creative, Tech, and Production to support campaign delivery timelines
- Revenue & Reporting Coordination
- Work closely with the Business Management Team to maintain up-to-date revenue tracking spreadsheets and deal documentation
- Support the collection and recording of brand commitments and ensure timely data entry for financial planning
- Help prepare regular and ad hoc revenue and performance reports for internal stakeholders and brand partners
- Assist with reconciliation of revenue with Finance and updates to budgeting tools
- Process & Systems Administration
- Maintain and update central trackers including pricing sheets, campaign logs, and internal dashboards
- Support the creation and formatting of team presentations, sales decks, and internal reports
- Assist in process documentation and the continual improvement of team workflows and operations
- Liaise with internal departments to collect required data for seasonal and quarterly reviews
- General Coordination & Team Support
- Schedule and coordinate meetings, team check-ins, and campaign wrap-up sessions
- Support ad hoc requests from the Global Head of Brand Partnerships related to reporting, analysis, or process support
- Help ensure compliance with campaign tracking, tagging standards, and financial data accuracy
Qualifications
- 2-3 years of experience in a business support, operations, or digital marketing environment
- Strong Excel skills (data entry, formulas, pivot tables) and excellent PowerPoint proficiency
- Highly organized, with strong attention to detail and a methodical approach to task management
- Comfortable working with numbers, reporting tools, and campaign data
- Proactive, collaborative attitude with the ability to manage multiple priorities across stakeholders
- Strong communication skills and confidence working cross-functionally in a fast-paced environment
From the moment you join the LuxExperience Group we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.
Equal Opportunities
LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
Experience Level: Entry level
Workplace Type: Hybrid
Business Operations Coordinator @Net-A-Porter @Mrporter in London employer: YNAP GROUP
Contact Detail:
YNAP GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Coordinator @Net-A-Porter @Mrporter in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to NET-A-PORTER and MR PORTER. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show us how your skills align with their mission of luxury and conscious consumerism. We love candidates who get what we’re all about!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in business operations can help streamline processes at NET-A-PORTER and MR PORTER. Confidence is key, so let your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our amazing team.
We think you need these skills to ace Business Operations Coordinator @Net-A-Porter @Mrporter in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Operations Coordinator role. Highlight any relevant experience in business support, operations, or digital marketing to catch our eye!
Show Off Your Excel Skills: Since strong Excel skills are a must for this role, don’t shy away from showcasing your proficiency. Mention specific tasks you've accomplished using Excel, like data entry or creating pivot tables, to demonstrate your capabilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for luxury fashion and how you can contribute to our team. Be sure to mention your collaborative attitude and attention to detail, as these are key for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at YNAP GROUP
✨Know Your Brands
Before the interview, dive deep into NET-A-PORTER and MR PORTER. Understand their unique selling points, target audience, and recent campaigns. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their brand partnerships.
✨Showcase Your Excel Skills
Since strong Excel skills are essential for this role, be prepared to discuss your experience with data entry, formulas, and pivot tables. You might even want to bring examples of reports or spreadsheets you've worked on to demonstrate your proficiency.
✨Emphasise Collaboration
This position requires a collaborative spirit, so be ready to share examples of how you've successfully worked with cross-functional teams in the past. Highlight your communication skills and how you manage multiple priorities while keeping everyone aligned.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, upcoming projects, or how success is measured in the role. This shows your genuine interest and helps you assess if it's the right fit for you.
