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- Tasks: Manage purchase orders and data validation while liaising with various teams.
- Company: THE OUTNET is a luxury discount shopping platform offering designer brands at up to 70% off.
- Benefits: Enjoy flexible working, performance bonuses, staff discounts, and private healthcare.
- Why this job: Join a dynamic team in a fast-paced environment focused on exceptional customer service.
- Qualifications: Fluent in Italian and English, with experience in supply chain and strong Excel skills.
- Other info: This is a 12-month fixed-term contract based in London with a hybrid working model.
The predicted salary is between 30000 - 42000 £ per year.
Launched in 2009, THE OUTNET has since established itself as the benchmark of luxury discount shopping, offering over 350 designer fashion brands at exceptional prices of up to 70% off. Strong relationships with leading luxury brands elevate THE OUTNET, with a dedicated buying team in London purchasing over 90% of stock direct. THE OUTNET is renowned for high-end designer collaborations, offering unique and limited-edition exclusives for its discerning global customers alongside in-house label Iris & Ink. THE OUTNET caters to a global audience with a local and tailored approach, offering local language sites in the Middle East and Japan and native checkout for all markets. With a focus on exceptional customer service, THE OUTNET offers a seamless shopping experience across mobile, tablet and desktop, inspiring editorial content, express worldwide shipping to over 100 countries and customer care services in 11 languages, available 24/7, 365 days a year.
THE OUTNET are now seeking a talented Back Office Planner.
Location: Our office in London, Westfield (Shepherd's Bush)
Reporting into: Back Office Manager - THE OUTNET
Contract Type: Fixed Term (12-months)
Working Model: Hybrid
Besides a competitive salary, we can offer you:
- Performance bonus schemes dependant on the type of role you are in
- A pension that both you and the company contribute to
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
Here is a breakdown of what you'll be doing:
- Planner and purchase order template input into OTB Navision template in compliance with YNAP procedures
- Data "system" validation check & compliance check
- OTB upload and update into Navision
- Liaises with Inbound teams to resolve any discrepancies between vendor documents and Navision's purchase order in a timely manner
- Support Operations and Digital Production in managing product workflow issues, identifying blockers and speed up time crossing
- Coordinate with Administration & Treasury for managing packing list vs received stock discrepancies
- Liaises daily with Administration & Treasury for document inbound, CAF policy and Admin tasks
- Liaises daily with Tech for any system/tooling issues
- Upload pricing information into YNAP DB
- Upload/update PO and shipping information into YNAP tool
- Liaises daily with THE OUTNET Merchandise Operations counterparts to report on delivery status of purchase orders
The type of person we are looking for:
- The ideal candidate will have gained experience in a similar role
- Italian fluent speaker and English fluent speaker
- Knowledge of Navision is a plus (YNAP ERP system)
- Experience and/or interest in supply chain by working with Warehouse and Logistics teams
- Excellent time management and ability to adapt quickly to changing priorities
- Strong ability to work under pressure is a must
- Numerate with strong computer literacy, excel knowledge essential
- Organized with an excellent eye for detail
- Pro-active and able to work to stringent deadlines
- Team player - builds relationships with other internal and external teams and functions for personal and business development
- Ability to identify problems, demonstrate use of initiative and suggest appropriate solutions
YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
Experience Level: Entry level
Workplace Type: Hybrid
Back Office Planner - Italian Speaking (The Outnet) - 12 Month FTC employer: YNAP GROUP
Contact Detail:
YNAP GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back Office Planner - Italian Speaking (The Outnet) - 12 Month FTC
✨Tip Number 1
Familiarise yourself with the YNAP ERP system, particularly Navision, as this knowledge will set you apart from other candidates. If you haven't used it before, consider looking for online tutorials or resources to get a basic understanding.
✨Tip Number 2
Brush up on your Italian and English communication skills, as fluency in both languages is crucial for this role. Practising with native speakers or engaging in language exchange can help you feel more confident.
✨Tip Number 3
Network with professionals in the supply chain and logistics sectors. Attend industry events or join relevant online forums to connect with others who might provide insights or even referrals for the position.
✨Tip Number 4
Demonstrate your ability to work under pressure by preparing examples from your past experiences where you successfully managed tight deadlines or resolved conflicts. This will show that you can thrive in a fast-paced environment like THE OUTNET.
We think you need these skills to ace Back Office Planner - Italian Speaking (The Outnet) - 12 Month FTC
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Back Office Planner position. Tailor your application to highlight relevant experience and skills that match what THE OUTNET is looking for.
Highlight Language Skills: Since fluency in Italian and English is essential, make sure to emphasise your language skills prominently in your CV and cover letter. Provide examples of how you've used these languages in a professional context.
Showcase Relevant Experience: If you have experience with Navision or similar ERP systems, be sure to mention it. Discuss any previous roles where you worked with supply chain, logistics, or data management to demonstrate your suitability for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for working at THE OUTNET. Mention specific aspects of the company that attract you, such as their commitment to exceptional customer service and luxury fashion.
How to prepare for a job interview at YNAP GROUP
✨Showcase Your Language Skills
As the role requires fluency in both Italian and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in Italian, so practice speaking confidently in both.
✨Familiarise Yourself with Navision
While knowledge of Navision is a plus, it's essential to show your willingness to learn. If you have experience with similar ERP systems, highlight that and express your eagerness to get up to speed with Navision quickly.
✨Emphasise Your Attention to Detail
The role requires a keen eye for detail, especially when managing discrepancies and data validation. Prepare examples from your past experiences where your attention to detail made a significant impact on a project or task.
✨Demonstrate Problem-Solving Skills
Be ready to discuss situations where you've identified problems and suggested solutions. The interviewer will be looking for your ability to think critically and act proactively, so share specific examples that showcase these skills.
