Assistant Upload Planner

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion, comprising a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi‑brand online shops NET‑A‑PORTER, MR PORTER, YOOX and THE OUTNET.

The Group’s Online Flagship Stores Division partners with leading luxury brands to power their e‑commerce destinations. NET‑A‑PORTER delivers incredible fashion for incredible women, offering the ultimate curation of fashion from the most coveted designer brands, fine watches, precious jewellery, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard programme for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET‑SUSTAIN platform showcases brands that place sustainability at the core of their product.

Uniting content and commerce to deliver an immersive and inspiring customer experience, NET‑A‑PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, renowned for its award‑winning content featuring a diverse range of incredible women. Since launching in February 2011, MR PORTER has established itself as the world’s leading online destination for men’s style, with an unparalleled product offering from the best menswear and luxury brands.

The Luxury Division (NET‑A PORTER & MR PORTER) are now seeking a talented Assistant Upload Planner to join the team.

Location: Our Westfield office in London

Reporting into: Upload Manager

Team Size Approx: 12

Direct reports: None

Besides a competitive salary, we can offer you:

• Performance bonus schemes dependent on the type of role you are in
• A pension that both you and the company contribute to
• A portal with an array of discounts on things such as theme‑park and cinema tickets
• Our famous staff discount along with exclusive staff sales
• Private healthcare for you and your family
• Flexible working
• A chance to be part of a fun and caring team that supports each other

Here is a breakdown of what you’ll be doing:

• Using in‑house stock and management systems, the upload team creates, allocates product to, and manages the product lists for the studio and onsite catalogue which determines workload for all teams involved.
• Accurate and efficient core classification management of the product catalogue to ensure a streamlined customer journey onsite.
• Ensure allocation of product meets criteria to achieve the best offering to the customer, satisfies financial needs and enhances visual merchandising output.
• Prioritise key pieces as required for reservations, launches, events and editorial, and confirm availability of featured product.
• Publish product to the websites, carrying out thorough checks before and after publishing.
• This role works closely with counterparts in other regions, sharing knowledge and mirroring processes where appropriate.
• Work closely with Buying and Merchandising to effectively manage product both before and after it enters the business, finding efficiencies, cost and time savings, as well as a consistent and timely workflow.
• Liaise regularly with Operational teams to ensure an ideal flow of deliveries and uploads, as well as to follow‑up on upload checks.
• Manage problematic products in a timely manner, ensuring that lead time from delivery to upload date is as short as possible.
• Track and analyse upload metrics to spot inefficiencies and opportunities in the upload workflow and feed this into topline analysis.
• Put plans in place to avoid repetition of any issues.
• Attend regular sales, trade, operations and studio meetings to provide and receive updates on deliveries, uploads and special projects.
• Maintain acute awareness of the buys and important products and categories.
• Visit the DC regularly but this will not be a weekly occurrence.
• Flexibility with work hours – setting uploads live for local market times as needed, Sundays and bank holiday availability, etc.
• Availability to fulfil other duties as called upon.

The type of person we are looking for:

• Degree level education with relevant experience gained in the Retail industry with E‑commerce preferred and/or exposure to Merchandising, Buying and inbound warehouse functions.
• Organisational skills and efficient with proven ability to work to stringent deadlines.
• Commercial decision‑making and prioritisation skills.
• Great prioritisation skills and ability to take on a multitude of tasks in a dynamic and effective manner.
• Great communication skills and a genuine enjoyment in working with others and responding to queries in a timely manner.
• A positive, can‑do attitude.
• Experience with and comfort working with a global team in separate offices and time zones.
• High standards in day‑to‑day routines whilst multitasking other long‑term projects and working under pressure.
• Exceptional attention to detail, especially in carrying out routine checks for website product information.
• A self‑starter attitude – process and results‑driven with a genuine interest in Retail Operations, Merchandising and Warehouse operations.

From the moment you join the YOOX NET‑A‑PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast‑paced environment, then please apply with a CV.

YOOX NET‑A‑PORTER GROUP is an equal opportunities employer. We encourage people with a diverse range of backgrounds to apply and we will consider all applications regardless of race, nationality, religion, colour, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require reasonable adjustments to complete your application, please let us know.

Experience Level: Entry level

Workplace Type: Hybrid