At a Glance
- Tasks: Support the Emotional Wellbeing team with administrative duties and client management.
- Company: Join a long-standing charity dedicated to mental health and wellbeing.
- Benefits: Enjoy discounted childcare, gym membership, and generous annual leave.
- Other info: Flexible hours and a commitment to equality and inclusion.
- Why this job: Make a real difference in young people's lives while developing your skills.
- Qualifications: IT skills, customer service experience, and a passion for mental health.
The predicted salary is between 24960 - 27100 £ per year.
- Emotional Wellbeing Services Administrator, Tadworth, £14,290.00
- Permanent
- Location
- Tadworth, UK (Hybrid work; office based at YMCA Phoenix Youth Centre)
- Job Purpose
You will perform general administrative duties for the Emotional Wellbeing and Mental Health team, focusing on priority areas as directed by your line manager, and ensuring practitioners and managers are well supported administratively so that delivery and operational oversight is maximised.
Required skills: IT literate, Microsoft Office, awareness of data protection legislation, excellent interpersonal and customer service skills.
Hours of Work
20 hours per week, ideally spread across Monday to Friday, with flexibility considered.
- Main Responsibilities
- Process referrals and add to client record system.
- Support practitioners and managers maintaining waiting lists, arranging appointments and allocating sessions.
- Book rooms and venues and liaise with external providers.
- Provide professional and customer‑focused service for children, young people, families and professionals.
- Support managers with prepaid card administration, invoice processing, data checking and reporting.
- Perform additional administrative tasks to support the wider service.
- Assist production of leaflets, posters and promotional material; promote EWMH services among agencies and referrers.
- Type of Contract
- Permanent
- Holidays
5 weeks per annum plus bank holidays (holiday year 1 April to 31 March; pro‑rata for part‑time).
Benefits
- Be part of a long‑standing charity
- Discounted childcare for permanent employees
- Gym membership and free access to all leisure facilities for permanent employees
- Eligibility for Blue Light Discount Retail Card
- Cycle to Work Scheme
- 6.6 weeks annual leave, increasing after 2 years continuous service
- Free access to Employee Assistance Programme
- An inclusive workplace
Committed to equality, diversity and inclusion and supporting a consistent culture.
Accessibility
If you require assistance with the application process, contact .
Safeguarding and DBS
All staff must be committed to safeguarding children and young people; applicants required to undertake an Enhanced DBS check and reference checks.
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Emotional Wellbeing Services Administrator in Tadworth employer: YMCA
YMCA DownsLink Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Brighton and Hove. With a strong commitment to employee growth, we offer comprehensive training and development opportunities, ensuring our staff are equipped to make a meaningful impact in the lives of young people. Our culture prioritises collaboration and respect, making it a rewarding place to work for those passionate about supporting vulnerable communities.
StudySmarter Expert Advice🤫
We think this is how you could land Emotional Wellbeing Services Administrator in Tadworth
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like YMCA, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at YMCA. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through YMCA's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Emotional Wellbeing Services Administrator in Tadworth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at YMCA. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at YMCA.
How to prepare for a job interview at YMCA
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with YMCA.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Emotional Wellbeing Services Administrator at YMCA.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show YMCA that you're ready to hit the ground running in the Emotional Wellbeing Services Administrator role.
