At a Glance
- Tasks: Supervise maintenance operatives and ensure high-quality repairs across various YMCA properties.
- Company: Join YMCA St Paul’s Group, a leading charity transforming communities for over 150 years.
- Benefits: Enjoy free gym access, discounts, career development, and family-friendly policies.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real difference in the lives of young people while developing your skills.
- Qualifications: Experience in maintenance supervision and a passion for customer satisfaction.
The predicted salary is between 35000 - 41327 £ per year.
YMCA St Paul’s Group (SPG) is a charity and registered housing provider whose mission is to be an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive. As a member of the wider YMCA Federation, our vision is of places where young people thrive and communities flourish. We are one of the largest YMCAs in Europe and one of the largest providers of supported housing in London.
About the role
We invite you to join our team as a Maintenance Operative Supervisor at YMCA St Paul’s Group. In this vital role, the Maintenance Supervisor is responsible for the day-to-day supervision and line management of maintenance operatives delivering responsive repairs, void works, and estates maintenance across YMCA SPG’s property portfolio. The role covers but is not exclusive to residents’ rooms, internal and external communal areas, gyms, nurseries, cafés and community spaces. The post holder will lead a culture prioritising safety, customer satisfaction, quality workmanship, and regulatory compliance, while promoting continuous improvement across the team.
Key Responsibilities
- Deliver a repairs and maintenance service that understands and meets resident needs.
- Ensure high-quality repairs with accurate logging of repairs, voids, materials and follow-on works.
- Promote a customer-centred approach in all resident and colleague interactions.
- Support first-time-fix wherever possible.
- Ensure statutory and repairs obligations are met for repairs, voids, estates and planned works.
- Oversee pre-and post-inspections for in-house maintenance operatives and contractors.
What we offer
- Free gym access across our sites.
- Discounts from major retailers and supermarkets.
- Free access to well-being and counselling services.
- The ability to work from a range of outer London work locations.
- Career development programmes to help you thrive.
- Family-friendly policies to help you balance work-life, including enhanced maternity pay.
- Life Assurance (permanent contracts only).
Please note: We are unable to provide visa sponsorship and can only accept applications from individuals who already have the right to work in the UK. As this role involves working with vulnerable members of society, including regulated activity, a Basic, Standard or Enhanced Criminal Disclosure will be required following a conditional offer.
Inclusivity: At YMCA St Paul’s Group, we actively promote equality of opportunity and are committed to creating an inclusive environment where everyone is treated with dignity and respect. We welcome applications from all backgrounds, communities, and industries, and value the diverse skills, experiences, and perspectives that make our workforce stronger.
Faith and values: The successful candidate will be expected to uphold and work in accordance with the Christian ethos and values of the YMCA.
Employment type / hours: This is a Full Time role. Hours per week: 35 hours per week, generally worked within office hours, Monday to Friday, with occasional evening and weekend work.
Maintenance Operative Supervisor Date Listed: 2026-06-10 Expiry Date: 2026-06-24 Walthamstow £3[...] employer: YMCA West London
YMCA St Paul’s Group is an exceptional employer, dedicated to transforming communities and supporting young people for over 150 years. With a strong focus on employee development, inclusivity, and well-being, staff enjoy benefits such as free gym access, discounts from major retailers, and comprehensive career development programmes. Working in Walthamstow, you will be part of a vibrant team that prioritises safety, customer satisfaction, and quality workmanship, all while contributing to a meaningful mission.
