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- Tasks: Provide first-line IT support and troubleshoot systems across multiple sites.
- Company: Leading charity organisation dedicated to making a difference in Greater London.
- Benefits: Free gym access, discounts from major retailers, and personal development opportunities.
- Why this job: Join a collaborative team and contribute to impactful services while growing your skills.
- Qualifications: Experience in IT support and familiarity with Active Directory and Office 365.
- Other info: Dynamic work environment focused on innovation and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading charity organization in Greater London seeks an experienced ICT Technician to provide first-line IT support across multiple sites. You will troubleshoot and maintain IT systems, ensuring effective user assistance.
Ideal candidates will have experience in IT support and familiarity with Active Directory and Office 365. This role offers a collaborative environment focused on personal development and innovative services.
Benefits include free gym access and discounts from major retailers.
IT Support Technician — London Sites, Impact & Growth employer: YMCA West London
Contact Detail:
YMCA West London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician — London Sites, Impact & Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the charity on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare for hands-on technical assessments by brushing up on troubleshooting common IT issues. We want to demonstrate our expertise in Active Directory and Office 365.
✨Tip Number 3
Be ready to discuss personal development! This role values growth, so think about how you’ve improved your skills in past roles. We should highlight our commitment to learning.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to show how we fit perfectly with their mission.
We think you need these skills to ace IT Support Technician — London Sites, Impact & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially with Active Directory and Office 365. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our mission. Keep it friendly and professional, and let your personality come through.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide effective solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing team and culture!
How to prepare for a job interview at YMCA West London
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory and Office 365. Be ready to discuss how you've used these tools in previous roles, as well as any troubleshooting techniques you've employed. This will show that you're not just familiar with the systems but can also handle real-world issues.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved IT issues in the past. Think about times when you had to think on your feet or work under pressure. This will demonstrate your ability to provide effective user assistance, which is key for this role.
✨Emphasise Teamwork and Collaboration
Since this position is in a collaborative environment, be ready to talk about your experience working in teams. Highlight any projects where you contributed to group success or helped colleagues with their IT challenges. This will show that you’re a team player who values personal development.
✨Ask Insightful Questions
Prepare some thoughtful questions about the charity's IT initiatives or how they support staff development. This not only shows your interest in the role but also gives you a chance to assess if the organisation aligns with your career goals. Plus, it makes for a more engaging conversation!
