At a Glance
- Tasks: Support young people in developing life skills and achieving independence.
- Company: Join YMCA Wellington & District, a caring community-focused organisation.
- Benefits: Enjoy casual dress, a pension scheme, and health programmes.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Make a real difference in young people's lives while gaining valuable experience.
- Qualifications: Experience in support work and a valid driving licence required.
The predicted salary is between 13.45 - 13.45 £ per hour.
- Location
- Wellington, Telford
- Salary
- £13.45 per hour
- Duration
- Permanent
- Hours
- 37.5 hours per week
YMCA Wellington & District is looking for a caring, motivated and organised Enablement Officer to support young people living in our accommodation.
This is a varied and rewarding role where you will manage a caseload of tenants, provide one-to-one support and help young people develop the skills and confidence they need to live more independently.
- Main responsibilities
- Manage an allocated caseload of young people.
- Build positive and professional relationships with tenants.
- Complete, carry out and regularly update individual support plans.
- Use Outcome Star to assess tenants' needs, set goals and measure progress.
- Implement YMCA Wellington & District's Support Pathway and Practice Framework.
- Provide flexible one-to-one support in areas including budgeting, benefits, health, relationships, education, employment and maintaining a licence.
- Teach practical life skills such as cooking, cleaning, laundry, shopping, travelling independently and preparing for interviews.
- Help plan, promote and deliver group activities for tenants.
- Encourage tenants to participate in wellbeing, social, educational and community-based activities.
- Complete Thrive Telford assessments and ensure required information is recorded within agreed timescales.
- Work with housing colleagues and external agencies to provide joined-up support.
- Support tenants to access education, employment, training and volunteering opportunities.
- Help tenants prepare for a positive and sustainable move into independent accommodation.
- Maintain accurate and timely case notes, support plans, Outcome Stars and other records.
- Identify and report safeguarding concerns in line with YMCA procedures.
About You
- Be caring, patient, reliable and non-judgemental.
- Be able to build trusting relationships while maintaining professional boundaries.
- Be confident supporting young people with a range of needs and challenges.
- Understand person-centred, trauma-informed and strengths-based support.
- Be organised and able to maintain accurate records.
- Be able to work independently and as part of a team.
- Be willing to work flexibly according to the needs of the service and its tenants.
This is an excellent opportunity to join YMCA Wellington & District during an exciting period of change and help shape the future of our support service.
Benefits
- Casual dress
- Company pension
- Health & wellbeing programme
- On-site parking
Experience
- Support worker: 1 year (preferred)
- Licence / Certification
- Driving Licence: Required
- Work Location
- In person
- Key Dates
- Interview date: 21st September 2026
For an informal chat, please contact Louisa Howells-Morgan (CEO) at louisa. howells-morgan@ymcawellington. co. uk.
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Full Time Support Worker in Telford employer: YMCA Wellington and District
YMCA Wellington & District is an exceptional employer that prioritises the well-being and development of its staff while making a meaningful impact in the community. With a supportive work culture, comprehensive health and wellbeing programmes, and opportunities for professional growth, employees are empowered to thrive in their roles. Located in Telford, this organisation offers a unique chance to contribute to the lives of young people, fostering independence and resilience in a collaborative environment.
Contact Details:
YMCA Wellington and District Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Support Worker in Telford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at YMCA Wellington and District.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from YMCA Wellington and District!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like YMCA Wellington and District, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at YMCA Wellington and District or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Full Time Support Worker in Telford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to YMCA Wellington and District:Before hitting send, make sure to tailor your application specifically to YMCA Wellington and District! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at YMCA Wellington and District
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
