Relief Accommodation Worker in Bury St Edmunds

Location Batt House, 56 Westgate Street, Bury St Edmunds, IP33 1QG

A fulfilling opportunity to work with and support young people as they progress on their journey with YMCA

This is a Relief Worker role, with shifts available across weekdays, weekends, and bank holidays. Flexibility is essential, as this is a 24-hour service and shifts may be required at any time.

At present, our greatest need is for staff who can provide cover for night shifts and weekends, so we are particularly keen to hear from candidates who can offer availability during these times.

About Us

The Role

We're seeking compassionate and committed Relief Accommodation Workers to join our team at Batt House in Bury St Edmunds. In this role, you'll provide essential support to our Accommodation Team, helping young people thrive in a safe and nurturing environment.

This is a flexible, as-and-when-required position, with both day and night shifts available.

As a Relief Accommodation Worker, you'll play a key part in maintaining the highest standards of care and support, creating a warm and welcoming atmosphere for the young people in our accommodation. Your presence will make a real difference, offering consistency, care, and encouragement as they work toward a brighter future.

• Provide day-to-day support for young people, offering supervision, guidance, and encouragement as needed.




• Create and maintain a caring, supportive environment that promotes well-being, independence, and personal development.




• Uphold high standards of professional practice, ensuring the safety, comfort, and dignity of all residents.




• Work collaboratively with the team to ensure the smooth operation of the accommodation service and meet the individual needs of young people.




• Strong interpersonal skills with the ability to deliver excellent face-to-face care and support.




• A clear understanding of confidentiality and a commitment to safeguarding privacy.




• A respectful, non-judgemental approach that values diversity and individuality.




• Confidence and positivity when engaging with young people.




• The ability to stay calm under pressure and manage challenging situations effectively.




• Basic computer skills for administrative tasks and communication.




• A cheerful, optimistic attitude, even on the toughest days.




• A collaborative team player who works well with others to achieve shared goals.

In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service.

Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK.

Various shifts are available, on and an as and when required basis. Our teams work 7 days a week, day, evening and nights shifts.

What we offer

Salary is £12.71 per hour.

• DBS Check Facilitated / Cost Paid




• Induction programme and on the job training opportunities




• Regular supervisions




• Internal progression opportunities




• Employee Assistance Programme

YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff & volunteers feel directly translates to the quality of service & care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission.

Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve.

Thank you for your interest and we look forward to hearing from you soon!