Night Care and Support Practitioner in Liverpool

As a Night Care & Support Practitioner at YMCA Together you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. Your role is to create a safe environment that empowers residents to make positive changes in their lives.

Responsibilities

• Introduce and build relationships with new residents and complete allocated tasks around inducting residents into the service.
• Ensure that residents have a full understanding of their rights and responsibilities during their stay, including engagement with care assessments, social care and other statutory services.
• Support residents to maintain their independence and to achieve their goals and targets as defined/accepted within their care plans.
• Update and communicate resident risk assessments in line with YMCA Together policy and procedure, including positive risk taking where appropriate, and medication management.
• Refer to all care and support plans regarding specific person-centred needs.
• Provide elements of personal care as detailed in individuals care plans, ensuring that a Resident’s dignity is placed at the centre of any interaction.
• Deliver delegated health tasks as required based on individual care needs (training will be provided).
• Communicate with partner organisations; in some circumstances there may be a requirement to deal with out-of-hours statutory and non-statutory agencies.
• Maintain up-to-date records on day-to-day paperwork, support planning systems DAVE and in resident files.
• Complete regular scheduled cleaning duties throughout the building as timetabled, including regular room cleans while supporting residents in managing their rooms.
• Participate in the planning and delivery of evening group work and activities.
• Provide information and advice to the people we support in accordance with their support and care plans.
• Motivate and challenge the people we support so they identify and realise their goals.
• Encourage involvement and participation among the people we support in the running and shaping of the service by planning and attending regular resident meetings.
• Deal promptly with all complaints and safeguarding concerns or disclosures.
• Provide clear, accurate and good quality information in respect of all residents in line with agreed procedures, ensuring that appropriate information is shared with line managers.
• Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.

Working environment

It is recognised that the association is operating in a dynamic environment and this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

What we can offer you

Working with YMCA Together comes with a whole host of benefits. We hope that people will find personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA Together offers training to support your role and personal development.

The skills we are looking for

• Qualification or working experience in Care or Support Services.
• An understanding and experience of providing personal care to vulnerable adults.
• A knowledge of Health & Safety issues.
• An understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending.
• Knowledge of Adult safeguarding protocols.
• Understanding of how to deal with challenging and chaotic individuals.
• A knowledge of how to provide dignity in care.
• The ability to conduct comprehensive and accurate risk assessments.
• To provide effective and consistent care and support planning with the people we support.
• Excellent IT, communication, interpersonal, interviewing and assessment skills.
• Excellent administration skills and the ability to accurately and concisely record information and write reports.
• Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.
• Ability and willingness to work unsupervised.
• Ability to prioritise workload and meet deadlines.

Nice to have

• A recognised qualification in Social Care, Health or mental health.
• At least 1 year’s experience of working within a Care or Support setting or similar.
• Experience working in a CQC registered care setting.
• Experience of end of life care.
• Experience of resettlement of an individual into independent living.

Additional knowledge

• Experience of providing personal care.
• A working knowledge of providing support and care; knowledge of health interventions, welfare rights, and Psychological Informed practice.
• Knowledge of health intervention and harm reduction; Knowledge of supporting residents through the Care Act assessment framework.
• A good understanding of the Mental Capacity Act and the ability to make best interests decisions and explain reasoning.
• Analytical, data collation and reporting skills; Computer literate, competent in Microsoft Word, Outlook, Windows.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.