Housing Support Worker

Housing Support Worker

Romford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people in a hostel, helping them prepare for independent living.
  • Company: Join a progressive team at YMCA Thames Gateway in Romford.
  • Benefits: Permanent contract, full-time hours, and a commitment to diversity.
  • Why this job: Make a real difference in the lives of vulnerable young people.
  • Qualifications: Experience in support work and strong communication skills.
  • Other info: Diverse and inclusive workplace with opportunities for personal growth.

The predicted salary is between 28800 - 43200 £ per year.

Position

Housing Support Officer at YMCA Thames Gateway Group, Romford.

Summary

Support the day‑to‑day running of our hostel for young people facing social exclusion, guiding residents through personalised support plans, managing a caseload and helping them maintain their tenancies.

Key Responsibilities

  • Support day‑to‑day hostel operations.
  • Guide residents through personalised support plans.
  • Manage a caseload and maintain tenancy records.

What You’ll Bring

  • Experience supporting vulnerable or at‑risk young people.
  • Strong communication and case management skills.
  • Ability to motivate and empower others.

Job Details

  • Contract Type: Permanent
  • Working Pattern: Full‑time 37.5 hours per week including bank holidays and some weekends
  • Further information available in the official Job Description and Person Specification.

Benefits & Equality

YMCA Thames Gateway is a Disability Confident Employer and is committed to Equal Opportunities. We value diversity, and encourage applications from all community members, including those from BAME backgrounds, those with disabilities and those who identify as LGBTQ+.

Recruitment and Application

Please click the ‘Apply for this job’ button and upload your CV for review by the recruiting manager. All candidates must provide evidence of right to work in the UK.

Additional Information

  • Standard Disclosure & Barring Service check required.
  • Refer to the official documents for further details.

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Housing Support Worker employer: YMCA Thames Gateway Group

YMCA Thames Gateway Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Romford. With a strong commitment to employee development, we offer comprehensive training and growth opportunities for our staff, empowering them to make a meaningful impact in the lives of vulnerable young people. Our progressive culture values diversity and encourages collaboration, making it a rewarding place to work for those passionate about social change.
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Contact Detail:

YMCA Thames Gateway Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Worker

✨Tip Number 1

Get to know the organisation! Research YMCA Thames Gateway and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the team, plus it shows your enthusiasm for the position.

✨Tip Number 3

Prepare for situational questions! Think of examples from your past experience where you've supported vulnerable individuals. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your professionalism.

We think you need these skills to ace Housing Support Worker

Experience in support work
Communication Skills
Case Management Skills
Motivational Skills
Empowerment Skills
Understanding of social exclusion
Ability to work with vulnerable or at-risk young people
Personalised Support Planning
Tenancy Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting vulnerable young people shine through. We want to see your enthusiasm for helping others and how it aligns with our mission at StudySmarter.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in support work. We’re looking for specific examples of how you’ve helped others, so don’t hold back on those success stories!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s necessary!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Click that ‘Apply for this job’ button and let’s get started!

How to prepare for a job interview at YMCA Thames Gateway Group

✨Know Your Stuff

Make sure you understand the role of a Housing Support Officer inside out. Familiarise yourself with the challenges young people face and how your experience in support work can make a difference. This will help you answer questions confidently and show your passion for the role.

✨Showcase Your Experience

Prepare specific examples from your past work that highlight your skills in supporting vulnerable individuals. Whether it’s about drug recovery or life skills training, having real-life stories ready will demonstrate your capability and commitment to helping others.

✨Communicate Clearly

Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions and respond thoughtfully, showing that you can engage effectively with both colleagues and residents.

✨Emphasise Empathy and Empowerment

This position is all about motivating and empowering young people. Be prepared to discuss how you’ve successfully motivated others in the past. Highlight your approach to building trust and rapport, as this is crucial for supporting residents in their journey towards independent living.

Housing Support Worker
YMCA Thames Gateway Group
Location: Romford
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