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- Tasks: Provide exceptional customer service and support to residents and visitors.
- Company: A charitable organisation dedicated to community wellness and safety.
- Benefits: Opportunities for personal growth, diversity, and inclusion.
- Why this job: Make a positive impact in residents' lives while ensuring their safety.
- Qualifications: Strong communication skills and a compassionate approach.
- Other info: Join a dynamic team committed to community support.
The predicted salary is between 30000 - 42000 £ per year.
A charitable organisation in Slough seeks a dedicated individual to join their Housing and Support team. This role revolves around delivering outstanding customer service, serving as the first point of contact for residents and visitors, and undertaking various responsibilities, including safety duties as a first aider and fire marshal.
The ideal candidate will thrive in a dynamic environment, engaging compassionately with residents while maintaining building safety. Extensive personal growth opportunities and a commitment to diversity and inclusion are integral to this role.
Resident Support & Front Desk Assistant - Wellness & Safety in Slough employer: YMCA St Paul's Group
Contact Detail:
YMCA St Paul's Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Support & Front Desk Assistant - Wellness & Safety in Slough
✨Tip Number 1
Get to know the organisation's values and mission. When you walk into that interview, show us how your personal values align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with residents or handle tricky situations. We want to see how you’d shine in a dynamic environment.
✨Tip Number 3
Don’t forget to highlight your first aid and safety training! If you’ve got any relevant certifications, bring them up. Safety is key, and we love candidates who are proactive about it.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a difference.
We think you need these skills to ace Resident Support & Front Desk Assistant - Wellness & Safety in Slough
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering outstanding customer service. Share examples of how you've engaged with people in previous roles, especially in dynamic environments.
Highlight Relevant Experience: Make sure to mention any experience you have that relates to the responsibilities of the role, like first aid or safety duties. We want to know how your background makes you a great fit for our Housing and Support team.
Emphasise Compassion and Engagement: This role is all about connecting with residents, so don’t shy away from sharing stories that showcase your compassionate side. We love candidates who can engage meaningfully with others!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we see your amazing skills and experiences right away!
How to prepare for a job interview at YMCA St Paul's Group
✨Know the Organisation
Before your interview, take some time to research the charitable organisation. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Resident Support & Front Desk Assistant, outstanding customer service is key. Prepare examples from your past experiences where you’ve successfully handled difficult situations or provided exceptional support. Be ready to discuss how you can create a welcoming environment for residents and visitors.
✨Demonstrate Your Safety Awareness
Since safety duties are part of the role, brush up on your knowledge of first aid and fire safety protocols. Be prepared to discuss any relevant certifications you have and how you would handle emergency situations. This will highlight your readiness to take on these responsibilities.
✨Emphasise Your Compassionate Approach
In this role, engaging compassionately with residents is crucial. Think of instances where you've shown empathy and understanding in your interactions. Share these stories during the interview to illustrate your ability to connect with people and support them in a dynamic environment.
