At a Glance
- Tasks: Coordinate counselling services and support for young residents, ensuring their wellbeing.
- Company: Join YMCA St Paul’s Group, a leading charity transforming communities for over 150 years.
- Benefits: Enjoy free gym access, discounts, career development, and family-friendly policies.
- Other info: Be part of a diverse team committed to inclusion and personal growth.
- Why this job: Make a real difference in young people's lives while growing your skills in a supportive environment.
- Qualifications: Experience in counselling or support services and excellent communication skills.
The predicted salary is between 28350 - 34650 £ per year.
YMCA St Paul’s Group (SPG) is a charity and registered housing provider whose mission is to be an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive. As a member of the wider YMCA Federation, our vision is of places where young people thrive and communities flourish. We provide supported housing services, health and wellbeing services, education and training services through its health and wellbeing centres, children, youth and family programmes, including nurseries, after school clubs and soft play centres.
Being part of YMCA St Paul’s Group means not only working for a great London based charity that has supported young people and communities for over 150 years but also being part of a national association and global movement. We are one of the UK’s Top 100 Best Workplaces™ 2026 and have also been recognised as one of the UK’s Top 100 Best Workplaces for Development™ 2026.
About the Role:
Responsible for the day to day operational delivery Release Counselling and Support Services including the therapeutic services to YMCA housing residents, within a defined geographical area. The Hounslow sites are Ofsted registered and offer housing to residents aged 16 upwards. Liaising with staff at the YMCA SPG hostels, to enable them to support residents’ wellbeing, and ensuring a holistic and multi-disciplinary approach. Undertaking clinical assessments for potential clients. To work with the Counselling Lead to grow the range of services offered including onboarding Volunteer Counsellors. The Counselling Coordinator will provide line management supervision for the Volunteer Counsellors and to liaise with the Clinical Supervisors on a regular basis. To carry a clinical caseload. To ensure the systems and functions for Release Counselling operate professionally, ethically and within the aims and ethos of the YMCA St Paul’s Group and the BACP Ethical Framework. Excellent communication skills are required to be able to communicate with a wide range of stakeholders, both externally and internally. To develop, embed and ensure that the services offered are professional, held in high regard and fully integrated.
Key Responsibilities:
- Proactively engage with staff to promote the tiered therapeutic services available to residents
- To deliver clinical services including one to one counselling sessions, wellbeing sessions, group work and Single Session Therapy with residents
- To work creatively with the residents to ensure a variety of therapeutic ways to engage with residents
- To undertake clinical assessments for all potential clients
- To provide line management supervision for the Volunteer Counsellors
- To allocate clients to counsellors taking into account Volunteer Counsellors level of clinical experience
- To support the Counselling Lead in the recruitment of Volunteer Counsellors
- To be the point of contact for Release Clinical Supervisors for matters pertaining to Volunteer Counsellors based on the Hounslow sites, including risk and safeguarding concerns
What we offer:
At YMCA St Paul's Group, we prioritise improving diversity and inclusion in the workplace and our services. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups. You can learn, grow, and reach your full potential as a team member. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development programme includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.
In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:
- Free gym access across our sites.
- Discounts from major retailers and supermarkets.
- Free access to well-being and counselling services.
- The ability to work from a range of outer London work locations.
- Career development programmes to help you thrive.
- Family-friendly policies to help you balance work-life, including enhanced maternity pay.
- Life Assurance (permanent contracts only).
Please note: We are unable to provide visa sponsorship and can only accept applications from individuals who already have the right to work in the UK. As this role involves working with vulnerable members of society including regulated activity, a Basic, Standard or Enhanced Criminal Disclosure will be required following a conditional offer. We are making people aware of this because with Enhanced disclosures, spent convictions may appear. However, if you were appointed, we will consider all circumstances before making a final decision.
Accessibility & adjustments: We are committed to making reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any support to participate fully. At YMCA St Paul’s Group, we actively promote equality of opportunity and are committed to creating an inclusive environment where everyone is treated with dignity and respect. We welcome applications from all backgrounds, communities, and industries, and value the diverse skills, experiences, and perspectives that make our workforce stronger.
The successful candidate will be expected to uphold and work in accordance with the Christian ethos and values of the YMCA.
Release Counselling Coordinator employer: YMCA St Paul's Group
YMCA St Paul’s Group is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive both personally and professionally. With a strong commitment to diversity and employee development, staff have access to comprehensive training programmes, career advancement opportunities, and a range of benefits including free gym access and well-being services. Located in London, this charity not only transforms communities but also fosters a culture of respect and collaboration, making it a rewarding place to work for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Release Counselling Coordinator
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at YMCA St Paul's Group. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like YMCA St Paul's Group.
We think you need these skills to ace Release Counselling Coordinator
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for YMCA St Paul's Group:Take some time to research YMCA St Paul's Group and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at YMCA St Paul's Group
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for YMCA St Paul's Group's values and approach.
