Progression Coach in Ealing

YMCA St Paul’s Group (SPG) is a charity and registered housing provider whose mission is to be an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive. As a member of the wider YMCA Federation, our vision is of places where young people thrive and communities flourish.

As one of the largest YMCAs in Europe and one of the largest providers of supported housing in London, we provide supported housing services, health and wellbeing services, education and training services through its health and wellbeing centres, children, youth and family programmes, including nurseries, after school clubs and soft play centres.

Being part of YMCA St Paul’s Group means not only working for a great London based charity that has supported young people and communities for over 150 years but also being part of a national association and global movement. We are one of the UK’s Top 100 Best Workplaces 2026 and have also been recognised as one of the UK’s Top 100 Best Workplaces for Development 2026.

As one of YMCA St Paul’s Group’s Progression Coaches, you will deliver holistic support to people affected by homelessness, who are some of the most excluded vulnerable people in society. The primary role of the Progression Coach is to ensure that all clients within their service progress through all Progression activities (including Education, Training, Employment and Volunteering (ETEV) and Engagement and Empowerment) and participate in Health and Wellbeing activities. All of your work with our clients will be guided by the aim of developing their full potential in mind, body, and spirit – inspired by and faithful to our Christian values.

Key Responsibilities

• Responsible for planning and delivering Progression (ETEV and Engagement and Empowerment) activities, including regular Progression events.
• Work synchronously with Housing and Support Officers to assess and address all areas of development identified using a client-led Homelessness Outcome Star supporting planning approach, aiming to create stability and structure for our clients.
• Delivery of Progression events will include logistical planning, risk assessments and responsibility of communication of Progression events, as delegated.
• Respond promptly where barriers to learning are identified by carrying out proactive intervention strategies referring clients to relevant support where required and monitoring their progress and altering actions to ensure success.
• Responsible for working directly with all Housing, Care and Support clients and residents, all levels of YMCA SPG staff and other agencies/partners, voluntary organisations, and statutory government department representatives as appropriate and as delegated.
• Responsible for developing and supporting a partnership approach with partner organisations in the public, private and voluntary sector, which supports the delivery of efficient, effective Progression opportunities.
• To work with the wider Housing service in support of the delivery of Progression priorities (ETEV and Engagement and Empowerment), including attending out-of-hours meetings and responding to difficult local situations as needed.
• Meeting and exceeding any local key performance indicators or contractual obligations relating to the delivery of Progression activities within Housing, Care and Support services.

What We Offer

At YMCA St Paul's Group, we prioritise improving diversity and inclusion in the workplace and our services. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups. You can learn, grow, and reach your full potential as a team member. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development programme includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.

Benefits

• Free gym access across our sites.
• Discounts from major retailers and supermarkets.
• Free access to well-being and counselling services.
• The ability to work from a range of outer London work locations.
• Career development programmes to help you thrive.
• Family-friendly policies to help you balance work-life, including enhanced maternity pay.
• Life Assurance (permanent contracts only).

Please note: We are unable to provide visa sponsorship and can only accept applications from individuals who already have the right to work in the UK. As this role involves working with vulnerable members of society including regulated activity, a Basic, Standard or Enhanced Criminal Disclosure will be required following a conditional offer. We are making people aware of this because with Enhanced disclosures, spent convictions may appear. However, if you were appointed, we will consider all circumstances before making a final decision.

Accessibility & adjustments: We are committed to making reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any support to participate fully. At YMCA St Paul’s Group, we actively promote equality of opportunity and are committed to creating an inclusive environment where everyone is treated with dignity and respect. We welcome applications from all backgrounds, communities, and industries, and value the diverse skills, experiences, and perspectives that make our workforce stronger.

The successful candidate will be expected to uphold and work in accordance with the Christian ethos and values of the YMCA.