At a Glance
- Tasks: Support residents at night, ensuring safety and providing excellent customer service.
- Company: Community-focused charity dedicated to making a difference in Bromley.
- Benefits: Free gym access, career development programmes, and personal growth opportunities.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a supportive team in a rewarding environment.
The predicted salary is between 24000 - 36000 £ per year.
A community-focused charity based in Bromley is seeking a Housing and Support Assistant (Nights) to join their dedicated team. In this role, you will be the first point of contact for residents, providing exceptional customer service while managing reception duties.
Responsibilities include:
- Ensuring safety as a designated first aider and fire marshal
- Addressing complaints
- Maintaining the overall wellbeing of residents
The position offers extensive personal growth opportunities and valuable benefits including free gym access and career development programmes.
Night Housing & Support Assistant — Safe, Welcoming Care in Bromley employer: YMCA St Paul's Group
Contact Detail:
YMCA St Paul's Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Housing & Support Assistant — Safe, Welcoming Care in Bromley
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work in housing and support. A friendly chat can open doors and give you insider info about job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and crisis management. We all know that being calm under pressure is key in this role, so show them you’ve got it!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and passion for helping others in the community.
We think you need these skills to ace Night Housing & Support Assistant — Safe, Welcoming Care in Bromley
Some tips for your application 🫡
Show Your Passion for Community Support: When writing your application, let us see your enthusiasm for helping others. Share any relevant experiences or motivations that drive you to work in a community-focused charity like ours.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the job description. We want to see how your background aligns with the responsibilities of a Night Housing & Support Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with our team.
How to prepare for a job interview at YMCA St Paul's Group
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and recent initiatives. Understanding their community focus will help you align your answers with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Customer Service Skills
As a Housing and Support Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've successfully handled complaints or provided support. This will demonstrate your ability to manage reception duties and ensure resident wellbeing.
✨Highlight Your First Aid and Safety Knowledge
Since you'll be a designated first aider and fire marshal, it's important to discuss any relevant training or experience you have in these areas. Be ready to explain how you would handle emergency situations and ensure the safety of residents.
✨Express Your Desire for Personal Growth
This role offers extensive personal growth opportunities, so make sure to express your enthusiasm for career development. Share your long-term goals and how you see this position helping you achieve them, which will show that you're committed to growing with the charity.