At a Glance
- Tasks: Lead a team of Housing Duty Workers and ensure operational excellence.
- Company: YMCA Robin Hood Group, dedicated to supporting young people.
- Benefits: Generous leave, funded training, wellbeing package, and career progression.
- Other info: Dynamic role with no weekend work and opportunities for personal growth.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in team leadership and excellent communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced team supervisor who thrives on excellence? Do you enjoy managing people to ensure they perform at their best? If so, we want you!
About the Role
YMCA Robin Hood Group is seeking a Shift Supervisor to lead our dedicated team of Housing Duty Workers across our Nottingham City Centre accommodation buildings. Your role will involve ensuring operational standards are met, staff feel supported and fostering a culture of excellence.
Key Responsibilities
- Support your team with operational challenges.
- Conduct 1-2-1s and annual appraisals.
- Act as an escalation point for queries.
- Facilitate activities and events for residents.
- Ensure compliance with processes.
- Oversee training and development.
- Manage recruitment and onboarding.
- Cultivate a culture of continuous improvement.
This is the perfect role for anyone who enjoys variety, loves being busy and thrives off never being able to predict exactly what will happen that day! You will work Monday to Friday, 37.5 hours per week. We work on a 2-week rolling rota so you would have advance warning of your shift patterns. The rota pattern is:
- 8am to 4pm
- 3pm to 11pm
There is no requirement for you to work weekends; we have a separate team for that! You will need a car and UK driving license to be able to do this job as you will travel between our locations frequently.
About You
As an experienced Team Leader or Supervisor, you will excel in managing a team and find motivation in their success. Your excellent communication skills will ensure clarity in expectations, and your commitment to continuous improvement will inspire your team. You will remain calm in challenging situations, providing direction and support when needed. Your drive for excellence will help us achieve our mission of supporting every young person we serve.
What We Value
We’re driven by our core values and we look for these in every member of our team:
- We Seek Out – We’re always looking for ways to do better.
- We Welcome – We include, respect, and support everyone.
- We Inspire – We believe in every person’s potential.
- We Speak Out – We advocate for what’s right.
- We Serve Others – We act with compassion and purpose.
These values are more than just words—they shape how we work, lead, and serve.
Our North Star – What Guides Us
Everything we do is inspired by our ambition that every child and young person we support:
- Builds the relationships that help them discover who they are
- Develops the skills and confidence to shape their own life
- Learns how to connect with and contribute to the world around them
Your leadership will play a vital role in achieving this mission.
Benefits
We offer the following benefits from day 1 of your employment with us:
- Funded training, qualifications & career progression across YMCA services
- Quarterly Campfires – celebrating our impact across the organisation
- Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme
- Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years’ service
- Discounted YMCA childcare & holiday clubs
- Workplace pension with Royal London (3% employer contribution, 5% employee contribution)
- 4 life insurance / death in service whilst in the pension scheme
- Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark
- 10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark
- Pastoral support
- Cycle to Work Scheme
- Excellent opportunities for development and progression
- Support for further study up to post‑graduate level 7 courses
- £500 refer a friend bonus
- Regular ongoing in‑house training
- Eligibility to join the Blue Light Discount scheme
- Staff events and annual celebrations
On passing your probation, you can select from one of the following additional benefits:
- Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts.
- £120 cash annual contribution towards either: travel costs, childcare costs, or private gym membership.
Diversity & Safer Recruitment
YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive. Should you require any adjustments to support your full participation in our recruitment process, we would encourage you to share your needs with us so we can support you with your requirements. We follow rigorous safer recruitment processes to ensure the protection of children, young people, and adults at risk. All applicants will be subject to enhanced DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.
Hours
37.5
Shift Supervisor Nottingham Supported Housing employer: YMCA Robin Hood Group
YMCA Robin Hood Group is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member is valued. With a commitment to continuous improvement, employees benefit from funded training, generous annual leave, and a comprehensive wellbeing package, all while making a meaningful impact in the lives of young people in Nottingham. The organisation fosters a sense of community and inclusivity, ensuring that every employee can thrive and grow in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor Nottingham Supported Housing
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the YMCA Robin Hood Group and understand their values. Be ready to share how your experience aligns with their mission of supporting young people.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight specific examples of how you've successfully managed teams and tackled challenges. We want to see your drive for excellence in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Shift Supervisor Nottingham Supported Housing
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in managing teams. We want to see how you've supported your team through challenges and helped them excel. Use specific examples to demonstrate your leadership style!
Emphasise Your Communication Skills:Excellent communication is key for this role! In your application, share instances where you've effectively communicated expectations or resolved conflicts. This will show us that you can keep everyone on the same page.
Align with Our Values:Take a moment to reflect on our core values: Seek Out, Welcome, Inspire, Speak Out, and Serve Others. We love seeing candidates who resonate with these values, so weave them into your application to show us you're a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us you're keen to join our team at YMCA Robin Hood Group!
How to prepare for a job interview at YMCA Robin Hood Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Shift Supervisor role and its responsibilities. Familiarise yourself with the key tasks like managing operational standards and supporting your team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you motivate your team. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlighting your ability to inspire and support others will resonate well with the values of the organisation.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations, such as operational challenges or staff performance issues. Practise your responses to these scenarios, focusing on your problem-solving skills and how you would foster a culture of continuous improvement within your team.
✨Align with Their Values
YMCA Robin Hood Group values inclusivity, compassion, and advocacy. Be ready to share how your personal values align with theirs. Discuss experiences where you've demonstrated these values in your previous roles, showing that you’re not just a fit for the job but also for their culture.
