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- Tasks: Lead a dedicated team to provide safe, supportive accommodation for young people and vulnerable adults.
- Company: YMCA Robin Hood Group, committed to making a positive impact in the community.
- Benefits: Generous annual leave, funded training, health benefits, and career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supported housing management and strong communication skills required.
- Other info: Join a values-driven organisation that prioritises compassion and inclusivity.
The predicted salary is between 53974 - 53974 £ per year.
At YMCA Robin Hood Group, we believe everyone deserves a safe place to live. We provide secure, supportive accommodation for young people aged 16+ and vulnerable adults, and we are proud of the impact our Supported Housing team makes across Ashfield, Mansfield, Worksop, and Goole. We are now seeking a Housing Operations Manager to lead this dedicated team.
Our team works closely with Residents to strengthen support plans, build positive relationships, and develop the skills needed for independent living. If you are an experienced Manager in supported housing who is passionate about leading teams, shaping services, and delivering high-quality, person-centred support, this role offers a meaningful next step.
Your role will involve:
- Leadership & People Management - Lead and develop a team of Managers, driving consistently high standards. Achieve key objectives for positive resident outcomes and tenancy sustainment.
- Service Provision - Oversee daily operations to meet and exceed internal standards, regulatory requirements, Ofsted expectations, and Regulated Housing Standards. Encourage Resident involvement to strengthen engagement and outcomes.
- Partnerships - Manage key stakeholder relationships and develop strategic partnerships, including with commissioned services and Ofsted. Work collaboratively across the Senior Leadership Team and wider YMCA departments to improve processes and service delivery.
- Financial Management - Oversee budgets, forecasting, and financial performance, ensuring sustainability and minimising voids.
If you are looking for a role where you can combine compassion with compliance and leverage your wealth of relevant experience to empower our staff teams, this could be your ideal next role.
Proven leadership experience in supported housing or residential childcare. A strong understanding of the regulatory frameworks related to Ofsted and Regulator of Social Housing standards. Exceptional communication and stakeholder relationship management skills. Ability to work collaboratively with a Senior Leadership Team and internal departments. Experience in budget management and financial oversight. Commitment to safeguarding young people and vulnerable adults. Minimum Level 4 in Housing Management, or willingness to complete the course. A UK driving license and access to your own car are required to travel between the four sites you will manage.
Most importantly, you will care that everyone should have a fair chance to discover who they are and what they can become.
What We Value
We are driven by our core values and we look for these in every member of our team:
- We Seek Out - We are always looking for ways to do better.
- We Welcome - We include, respect, and support everyone.
- We Inspire - We believe in every person's potential.
- We Speak Out - We advocate for what's right.
- We Serve Others - We act with compassion and purpose.
These values are more than just words; they shape how we work, lead, and serve.
Our North Star - What Guides Us
Everything we do is inspired by our ambition that every child and young person we support:
- Builds the relationships that help them discover who they are
- Develops the skills and confidence to shape their own life
- Learns how to connect with and contribute to the world around them
Your leadership will play a vital role in achieving this mission.
Our Benefits
We value your commitment and relentless dedication and have crafted a package of health & well-being benefits. Here’s some of what you can expect:
- Funded training, qualifications & career progression across YMCA services
- Quarterly Campfires celebrating our impact across the organisation
- Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme
- Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years service
- Discounted YMCA childcare & holiday clubs
- £500 refer-a-friend bonus
- Blue Light Card eligibility + 10% discount at YMCA Café and Malt Cross
Diversity & Safer Recruitment
YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive. Should you require any adjustments to support your full participation in our recruitment process, we would encourage you to share your needs with us so we can support you with your requirements. We follow rigorous safer recruitment processes to ensure the protection of children, young people, and adults at risk. All applicants will be subject to enhanced DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.
Housing Operations Manager in Nottingham employer: YMCA Robin Hood Group
Contact Detail:
YMCA Robin Hood Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Operations Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get involved in local community events or workshops related to supported housing. This not only boosts your visibility but also shows your commitment to the field. Plus, it’s a great way to meet potential employers face-to-face!
✨Tip Number 3
Don’t underestimate the power of social media! Follow organisations like YMCA and engage with their posts. Share your thoughts on relevant topics to showcase your expertise and passion for supported housing.
✨Tip Number 4
When you find a role you fancy, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace Housing Operations Manager in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supported housing. We want to see how your skills align with our mission and values, so don’t hold back on showcasing your passion for making a difference!
Showcase Your Leadership Skills: As a Housing Operations Manager, your leadership experience is key. Use specific examples in your application to demonstrate how you've successfully led teams and improved services in the past. We love seeing real-life stories that reflect your impact!
Be Person-Centred: Remember, we’re all about person-centred support! Highlight any experiences where you’ve put residents at the heart of your work. This will show us that you understand the importance of building positive relationships and supporting individuals in their journey.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at YMCA Robin Hood Group
✨Know Your Stuff
Make sure you’re well-versed in the regulatory frameworks related to Ofsted and Regulator of Social Housing standards. Brush up on your knowledge about supported housing and be ready to discuss how your experience aligns with the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in supported housing. Think about times when you’ve successfully led a team, achieved positive resident outcomes, or improved service delivery. Be ready to share these stories during the interview.
✨Engage with Their Values
YMCA Robin Hood Group values compassion, inclusion, and advocacy. Familiarise yourself with their core values and think about how you embody these in your work. Be prepared to discuss how you can contribute to their mission of supporting young people and vulnerable adults.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to resident involvement or how they measure success in their operations. It shows you’re genuinely interested and have done your homework!