At a Glance
- Tasks: Support residents, ensure building security, and manage various duties during night shifts.
- Company: YMCA Robin Hood Group, dedicated to supporting young people in housing.
- Benefits: Generous leave, pension scheme, training opportunities, and discounts on services.
- Other info: Dynamic role with opportunities for personal growth and career progression.
- Why this job: Make a real difference in young people's lives while gaining valuable experience.
- Qualifications: Compassionate individuals with a desire to learn and support vulnerable young adults.
The predicted salary is between 30000 - 40000 € per year.
Are you interested in a new career in Supported Housing, learning how to support our residents and keep our building secure? Our Night Duty Worker role might be the first step! As part of our dedicated housing provision for 16-24 year olds based in Bulwell, YMCA Robin Hood Group are looking for responsible, trustworthy and compassionate people to join our Support Housing team to oversee the smooth running of our building but also give our residents all the support and care they require. This is your opportunity to be part of this from the very beginning!
Our Housing Duty Workers are at the heart and soul of our housing team; being the first person most of our residents come into contact with; you will be there to support them with anything they need but also oversee the smooth running of the building in general. You will share in our belief that everyone should have a fair chance to discover who they are and what they can become.
Being a Housing Duty Worker is one of the busiest and most varied roles in our service; you will cover everything from support work, incidents, administration, security, fire safety, cleaning support, and anything else that might crop up while you are on shift. With specific interest in supporting young people, you will enjoy variety, love being busy and thrive off never being able to predict exactly what will happen that day!
You will support our residents by:
- Being there to provide advice and assistance
- Providing keys/replacements where needed
- Collecting rent payments and dealing with queries or charges relating to rent payments
- Taking the time to ensure they understand their tenant obligations and their rights and responsibilities as outlined in the License Agreement
- Responding to fire alarms
- Being a first point of call when dealing with incidents, including emergencies, including liaising with the police and other agencies to prevent damage/harm to our residents and buildings
- Crisis Management and incident reporting
- If needed, undertake facilities/domestic duties to maintain the upkeep of our building
You will also support applications from prospective residents, helping with form filling etc as well as signposting other agencies who may be able to help them. You will work 37.5 hours per week, Sunday to Thursday 11pm - 7am.
Why Work for Us?
We are looking for someone ideally with experience or interested in gaining experience working in supported housing with vulnerable adults and young people aged 16-25 years old. However, we are also happy and able to give you the training and development to start your career in Housing. You will need to have an understanding of the needs of young people (aged 16 – 25) who may have drug, alcohol and other issues. Regardless of your background, you will be confident to deal with difficult situations and handle conflict appropriately.
This role would suit you if you have experience or a desire to learn skills for social work, youth work, housing, drug and alcohol services, rehabilitation services, sociology, security and much more. This role will really push your personal skills as we are looking for someone, regardless of experience who can:
- Work with minimal supervision, use initiative, work alone and work as part of a team
- Respond quickly and effectively to emergencies
- Deal with conflict, manage aggressive behaviour and diffuse situations effectively
- Talk to people of all backgrounds and abilities, with excellent communication skills
- Form and maintain relationships with appropriate professional boundaries, acting as a role model for our residents
This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.
Hours
37.5 hours per week, Sunday to Thursday 11pm - 7am.
Benefits
We offer the following benefits from day 1 of your employment with us:
- Equivalent of 23 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years!
- Workplace pension with Royal London (3% employer contribution, 5% employee contribution)
- 4 x Life Insurance/Death in Service whilst in the pension scheme
- Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark
- 10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.
- Pastoral support
- Cycle to Work Scheme
- Excellent opportunities for development and progression
- Support for further study up to post-graduate level 7 courses to support your development
- £500 refer a friend scheme applicable across the Group
- Regular ongoing in-house training
- Eligible to join the Blue Light Discount scheme
- Staff events and annual celebrations
Additional Benefits (on passing probation)
- Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts
- £120 cash annual contribution towards either:
- Travel costs
- Childcare costs
- Private gym membership
Night Housing Duty Worker Bulwell - UASC Supported Housing employer: YMCA Robin Hood Group
YMCA Robin Hood Group is an exceptional employer, offering a supportive and dynamic work environment for those passionate about making a difference in the lives of young people. With comprehensive training opportunities, a commitment to employee development, and a range of benefits including generous annual leave and wellness support, you will thrive in a culture that values compassion and teamwork. Located in Bulwell, this role not only provides meaningful work but also allows you to be part of a community dedicated to empowering vulnerable individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Night Housing Duty Worker Bulwell - UASC Supported Housing
✨Tip Number 1
Get to know the organisation! Research YMCA Robin Hood Group and understand their values and mission. This will help you connect with them during interviews and show that you're genuinely interested in supporting young people.
✨Tip Number 2
Practice your communication skills! As a Night Housing Duty Worker, you'll need to interact with residents from all backgrounds. Role-play potential scenarios with friends or family to build your confidence in handling various situations.
✨Tip Number 3
Be ready for anything! The role is busy and unpredictable, so think about how you would handle emergencies or conflicts. Prepare some examples from your past experiences that demonstrate your ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team right from the start!
We think you need these skills to ace Night Housing Duty Worker Bulwell - UASC Supported Housing
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting young people shine through. We want to see that you genuinely care about making a difference in their lives and are excited about the role.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences or skills that match the job description. We love seeing how your background aligns with our mission in supported housing!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at YMCA Robin Hood Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Night Housing Duty Worker role. Familiarise yourself with the responsibilities listed in the job description, such as supporting residents and managing emergencies. This will help you demonstrate your genuine interest and readiness to take on the challenges of the position.
✨Showcase Your Compassion
As a Housing Duty Worker, compassion is key. Prepare examples from your past experiences where you've supported others, especially young people or vulnerable individuals. Highlight how you handled difficult situations with empathy and understanding, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Skills
Expect questions about how you'd handle various scenarios, from conflict resolution to emergency situations. Think of specific instances where you've successfully navigated challenges. This will show that you can think on your feet and are capable of managing the unpredictable nature of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the types of challenges the team faces. This not only shows your enthusiasm for the role but also helps you gauge if the environment aligns with your values and career goals.
