Climbing Instructor YMCA Newark and Sherwood Newark & Sherwood Community & Activity Village in Newark on Trent

Role Highlights

Job Title: Climbing Instructor

Location: YMCA Community & Activity Village, Lord Hawke Way, Newark

Hours: 37.5 hours per week across days, evening and weekends.

The Role:

• Interact positively and confidently with climbers, their families and any visitors to the Climbing Centre, creating a welcoming atmosphere.
• Support and lead on our entire timetable of sessions including boulder tots, youth climbing, NICAS and Wild Climbers, Clip n climb sessions as well as adult coaching and community sessions
• Work as part of the team to open and close the Climbing Center.
• Shared with the rest of the team, respond to enquiries, make bookings, update registers, and send out email communications.
• Floor-walk and act as a “lifeguard” within the facility, able to rescue someone in an emergency, if required.
• Perform health & safety checks, record and report any issues including any safeguarding concerns.
• Support with route setting and maintenance of the bouldering areas and main climbing walls.
• Perform first aid when required.
• Train and support Climbing assistants
• Assist with the organising and running of large events and bookings including NICAS competitions.

About you

You will first and foremost be both a passionate and competent climber, holding your Climbing Wall (CWI) or Rock Climbing (RCI) Instructor qualification. You will enjoy climbing as a hobby and be excited to share this with others.

You will have fantastic communication skills, able to engage with a variety of people from different background, different ages and different climbing abilities. You will be a natural coach, able to inspire or encourage no matter who you are working with.

You will also be able to manage and instruct a group of climbers, ensuring they remain safe at all times. You will have great customer service skills ensuring the customer has a great experience no matter if this is a one off visit or a weekly climb.

You will need to be fairly flexible to cover shifts across our opening hours which are Monday to Sunday – 9am to 9pm although this will all be discussed on an individual basis to find a rota pattern that suits you.

It would be an advantage if you were already first aid qualified although we are happy to support you achieve this qualification if required.

What We Value

We’re driven by our core values and we look for these in every member of our team:

• We Seek Out – We’re always looking for ways to do better
• We Welcome – We include, respect, and support everyone
• We Inspire – We believe in every person’s potential
• We Speak Out – We advocate for what’s right
• We Serve Others – We act with compassion and purpose

These values are more than just words—they shape how we work, lead, and serve.

Our North Star

Everything we do is inspired by our ambition that every child and young person we support:

• Builds the relationships that help them discover who they are
• Develops the skills and confidence to shape their own life
• Learns how to connect with and contribute to the world around them

You will play a vital role in achieving this mission.

We value your commitment and relentless dedication and have crafted a package of health & well-being benefits. Here’s some of what you can expect:

• Funded training, qualifications & career progression across YMCA services
• Quarterly Campfires – celebrating our impact across the organisation
• Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme
• Minimum of23 days annual leave (plus bank holidays), increasing to 28 days with service
• Discounted YMCA childcare & holiday clubs
• £500 refer-a-friend bonus

Diversity & Safer Recruitment

YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive.

Should you require any adjustments to support your full participation in our recruitment process, we would encourage you to share your needs with us so we can support you with your requirements. Please contact us in the first instance.

We follow rigorous safer recruitment processes to ensure the protection of children, young people, and adults at risk. All applicants will be subject to enhanced DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.

Hours

37.5

We offer the following benefits from day 1 of your employment with us:

• Equivalent of 23 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years!
• Workplace pension with Royal London (3% employer contribution, 5% employee contribution)
• 4 x Life Insurance/Death in Service whilst in the pension scheme
• Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark
• 10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.
• Pastoral support
• Cycle to Work Scheme
• Excellent opportunities for development and progression
• Support for further study up to post-graduate level 7 courses to support your development
• £500 refer a friend scheme applicable across the Group
• Regular ongoing inhouse training
• Eligible to join the Blue Light Discount scheme
• Staff events and annual celebrations

On passing your probation, you will also recieve:

• Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts
• £120 cash annual contribution towards either: Travel costs or; Childcare costs or; Private gym membership

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