At a Glance
- Tasks: Create amazing experiences for children and families while managing activities and events.
- Company: Join the YMCA Newark and Sherwood, a vibrant community-focused organisation.
- Benefits: Enjoy 23 days annual leave, pension contributions, and discounts on childcare and hospitality.
- Other info: Opportunities for professional development and progression available.
- Why this job: Make a real difference in children's lives while developing your skills in a fun environment.
- Qualifications: Strong organisational skills and experience in coordinating activities or events.
The predicted salary is between 24000 - 28000 £ per year.
Do you love creating amazing experiences for children, young people and families? Are you organised, energetic and brilliant with people? If so, we’d love you to join our team!
About the Role
As our Membership Coordinator, you’ll play a key part in bringing our children’s, youth and family programmes to life. You’ll be the friendly face families meet, the organiser behind the scenes, and the person who helps make every session and party run smoothly. You’ll support activities across Y-Kids, Youth Memberships, Birthday Parties, Nursery sport sessions, and even help young people transition into Camp Williams. It’s a busy, varied and rewarding role, perfect for someone who thrives in a people-focused environment.
What You’ll Be Doing
- Managing bookings, enquiries and family communications
- Coordinating sessions, staff rotas and activity schedules
- Supporting members with onboarding, renewals and show-rounds
- Ensuring high-quality, fun, age-appropriate activities
- Leading the organisation of birthday parties and events
- Supporting nursery activity sessions and lunchtime cover
- Keeping accurate safeguarding and attendance records
- Helping us improve, grow and strengthen family engagement
What We’re Looking For
- Strong organisational and admin skills
- Experience coordinating activities, programmes, or events
- Excellent communication and rapport with families
- Confidence using booking systems and spreadsheets
- Ability to stay calm, positive and professional when things get busy
- Understanding of safeguarding and safe practice
- A background in youth work, childcare, or sports delivery is desirable!
Please note, you must be over 18 to apply for this role. This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.
Hours: 37.5
We offer the following benefits from day 1 of your employment with us:
- Equivalent of 23 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years!
- Workplace pension with Royal London (3% employer contribution, 5% employee contribution)
- 4 x Life Insurance/Death in Service whilst in the pension scheme
- Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark
- 10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.
- Pastoral support
- Cycle to Work Scheme
- Excellent opportunities for development and progression
- Support for further study up to post-graduate level 7 courses to support your development
- £500 refer a friend scheme applicable across the Group
- Regular ongoing inhouse training
- Eligible to join the Blue Light Discount scheme
- Staff events and annual celebrations
On passing your probation, you can select from one of the following additional benefits:
- Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts
- £120 cash annual contribution towards either: Travel costs or; Childcare costs or; Private gym membership
Membership Coordinator YMCA Newark and Sherwood Children, Youth & Families employer: YMCA Robin Hood Group
At YMCA Newark and Sherwood, we pride ourselves on being an exceptional employer dedicated to creating meaningful experiences for children, young people, and families. Our vibrant work culture fosters collaboration and personal growth, offering extensive training opportunities and a supportive environment where your contributions truly matter. With generous benefits including increased annual leave, childcare discounts, and a commitment to your professional development, joining our team means becoming part of a community that values passion, creativity, and the well-being of families.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Coordinator YMCA Newark and Sherwood Children, Youth & Families
✨Tip Number 1
Get to know the YMCA Newark and Sherwood vibe! Spend some time researching their programmes and values. This will help you tailor your approach and show that you're genuinely interested in creating amazing experiences for families.
✨Tip Number 2
Network like a pro! Reach out to current or former staff members on LinkedIn or at local events. They can give you insider tips on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by thinking about specific examples from your past experiences that showcase your organisational skills and ability to engage with families. We want to see how you’ve made activities fun and memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Membership Coordinator YMCA Newark and Sherwood Children, Youth & Families
Some tips for your application 🫡
Show Your Passion:Let us see your love for creating amazing experiences for children and families! Share specific examples of how you've made a positive impact in similar roles. This will help us understand why you're the perfect fit for our team.
Be Organised:Since this role is all about coordination, make sure your application reflects your organisational skills. Use clear headings, bullet points, and a tidy layout to make it easy for us to read and find the information we need.
Communicate Clearly:We want to see your excellent communication skills right from the start. Write in a friendly and professional tone, and don’t forget to proofread for any typos or errors. A polished application shows us you care!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we receive all your details and can consider you for this exciting opportunity!
How to prepare for a job interview at YMCA Robin Hood Group
✨Know Your Audience
Before the interview, take some time to research the YMCA Newark and Sherwood. Understand their mission, values, and the specific programmes they offer for children and families. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Membership Coordinator, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed bookings, coordinated events, or handled multiple tasks at once. Be ready to discuss how you keep things running smoothly, even when things get busy.
✨Demonstrate Your People Skills
This role is all about connecting with families and young people. Think of specific instances where you've built rapport with others, resolved conflicts, or created positive experiences. Highlight your communication style and how you ensure everyone feels welcome and engaged.
✨Understand Safeguarding Practices
Familiarise yourself with safeguarding policies and practices relevant to working with children and young people. Be prepared to discuss why safeguarding is important and how you would implement these practices in your role. This shows that you take the responsibility seriously and are committed to creating a safe environment.
