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- Tasks: Lead a dedicated team to provide high-quality support for young people and vulnerable adults.
- Company: YMCA Robin Hood Group, committed to safe and supportive housing.
- Benefits: Generous annual leave, funded training, and a comprehensive wellbeing package.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supported housing management and strong communication skills required.
- Other info: Join a diverse team that values compassion, inclusion, and personal growth.
The predicted salary is between 53974 - 53974 £ per year.
At YMCA Robin Hood Group, we believe everyone deserves a safe place to live. We provide secure, supportive accommodation for young people aged 16+ and vulnerable adults, and we are proud of the impact our Supported Housing team makes across Ashfield, Mansfield, Worksop, and Goole. We are now seeking a Housing Operations Manager to lead this dedicated team.
Our team works closely with Residents to strengthen support plans, build positive relationships, and develop the skills needed for independent living. If you are an experienced Manager in supported housing who is passionate about leading teams, shaping services, and delivering high-quality, person-centred support, this role offers a meaningful next step.
Your role will involve:
- Leadership & People Management: Lead and develop a team of Managers, driving consistently high standards. Achieve key objectives for positive resident outcomes and tenancy sustainment.
- Service Provision: Oversee daily operations to meet and exceed internal standards, regulatory requirements, Ofsted expectations, and Regulated Housing Standards. Encourage Resident involvement to strengthen engagement and outcomes.
- Partnerships: Manage key stakeholder relationships and develop strategic partnerships, including with commissioned services and Ofsted. Work collaboratively across the Senior Leadership Team and wider YMCA departments to improve processes and service delivery.
- Financial Management: Oversee budgets, forecasting, and financial performance, ensuring sustainability and minimising voids.
If you are looking for a role where you can combine compassion with compliance and leverage your wealth of relevant experience to empower our staff teams, this could be your ideal next role.
Proven leadership experience in supported housing or residential childcare.
A strong understanding of the regulatory frameworks related to Ofsted and Regulator of Social Housing standards.
Exceptional communication and stakeholder relationship management skills.
Ability to work collaboratively with a Senior Leadership Team and internal departments.
Experience in budget management and financial oversight.
Commitment to safeguarding young people and vulnerable adults.
Minimum Level 4 in Housing Management, or willingness to complete the course. We are happy to continue to support you if you are currently studying this qualification.
A UK driving license and access to your own car are required to travel between the four sites you will manage. Expect to be out and about weekly, ensuring you are hands-on and visible within each of your teams.
Most importantly, you will care that everyone should have a fair chance to discover who they are and what they can become.
What We Value: We are driven by our core values and we look for these in every member of our team:
- We Seek Out: We are always looking for ways to do better.
- We Welcome: We include, respect, and support everyone.
- We Inspire: We believe in every person's potential.
- We Speak Out: We advocate for what’s right.
- We Serve Others: We act with compassion and purpose.
These values are more than just words; they shape how we work, lead, and serve.
Our North Star What Guides Us: Everything we do is inspired by our ambition that every child and young person we support:
- Builds the relationships that help them discover who they are
- Develops the skills and confidence to shape their own life
- Learns how to connect with and contribute to the world around them
Your leadership will play a vital role in achieving this mission.
Our Benefits: We value your commitment and relentless dedication and have crafted a package of health & well-being benefits. Here’s some of what you can expect:
- Funded training, qualifications & career progression across YMCA services
- Quarterly Campfires celebrating our impact across the organisation
- Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme
- Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years service
- Discounted YMCA childcare & holiday clubs
- £500 refer-a-friend bonus
- Blue Light Card eligibility + 10% discount at YMCA Café and Malt Cross
Diversity & Safer Recruitment: YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive. Should you require any adjustments to support your full participation in our recruitment process, we would encourage you to share your needs with us so we can support you with your requirements. We follow rigorous safer recruitment processes to ensure the protection of children, young people, and adults at risk. All applicants will be subject to enhanced DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.
Housing Operations Manager in Mansfield employer: YMCA Robin Hood Group
Contact Detail:
YMCA Robin Hood Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Operations Manager in Mansfield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Housing Operations Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've led teams and improved services. They want to see your passion for supporting residents and driving positive outcomes.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to organisations like YMCA directly through our website. Express your interest in future roles and showcase your experience in supported housing. You never know what opportunities might arise!
✨Tip Number 4
Prepare for interviews by researching the organisation's values and mission. Be ready to discuss how your personal values align with theirs. This will show that you're not just looking for any job, but that you genuinely care about making a difference in the lives of young people and vulnerable adults.
We think you need these skills to ace Housing Operations Manager in Mansfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supported housing shine through. We want to see how much you care about making a difference in people's lives and how your values align with ours.
Tailor Your Experience: Make sure to highlight your relevant experience in supported housing or residential childcare. We’re looking for specific examples of how you've led teams and shaped services, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at YMCA Robin Hood Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Operations Manager. Familiarise yourself with the regulatory frameworks related to Ofsted and Regulator of Social Housing standards. This will show that you're not just interested in the role, but that you’re also knowledgeable about the sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you drove high standards or achieved positive outcomes for residents. This is your chance to demonstrate your ability to inspire and manage effectively.
✨Engage with Their Values
YMCA Robin Hood Group has strong core values. Be ready to discuss how you embody these values in your work. Share stories that highlight your commitment to inclusion, compassion, and advocacy, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, current challenges, or future goals of the organisation. This shows that you’re genuinely interested in the role and are thinking about how you can contribute to their mission.