At a Glance
- Tasks: Lead and manage a team to support young people in achieving independence.
- Company: Dynamic organisation focused on empowering young individuals in supported housing.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Opportunity for career growth and impactful work in a supportive environment.
- Why this job: Be a catalyst for change and help young people thrive in their journey to independence.
- Qualifications: Experience in supported housing and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to recruit a new Housing Service Support Manager for our Supported Housing service in Nottinghamshire. This is an amazing role where you will lead and manage everything on a day to day basis to ensure the young people who live in our service are safe and supported. You will be passionate about providing opportunities for our young people to learn the valuable skills they need to move toward living independently. You will have the unique perspective of working with both young people and staff, giving you valuable insight to the needs, requirements but also the successes and achievements the young people are making every day. You will seek to improve the lives of the young people by working with them to understand what support they need to engage in education or employment, become more independent and gain skills that will last a lifetime. You will be motivated by your desire to make a positive impact on people and you will passionately share our belief that everyone should have a fair chance to discover who they are who they can become.
Responsibilities
- Lead a team of Youth Support Workers and Senior Youth Support Workers, ensuring they are meeting their KPI’s and giving our young people all the support they require to achieve positive outcomes.
- Manage the budget for your service area including staffing, equipment, funded projects etc.
- Work closely with the Maintenance and Domestic teams to ensure properties are both turned around quickly and maintained to high standards.
- Be pro-active in managing personal charges, housing benefit claims, occupancy, managing periods of voids and working closely with the Local Authority to identify new tenants.
- Provide support for incidents, complete investigations and reflective practice sessions to identify learnings.
- Manage the KPI’s and analyse the data to prepare reports to provide insight on the effectiveness and performance of this service area.
- Provide support or project manage newly funded projects.
About You
From a background in supported housing, you bring knowledge and understanding of support accommodation, the challenges our residents face and an awareness of the support and 3rd parties available to support our residents. You will be a brilliant communicator; whether dealing with staff or residents, you can inspire, engage and motivate. You are confident in 1‑2‑1 communication and in group settings, able to represent your service area at team and wider organisation meetings. You might already have team leadership skills from a previous role or wish to make that first step into management, and we are happy to support your development. It is desirable that you have a full driving licence (travel between our sites is required), though the site is accessible by public transport across Nottingham.
Housing Services Support Manager employer: YMCA Robin Hood Group
Join us as a Housing Services Support Manager in Nottinghamshire, where you will play a pivotal role in transforming the lives of young people. Our supportive work culture prioritises employee growth and development, offering opportunities for training and advancement while fostering a collaborative environment. With a focus on making a meaningful impact, we provide a unique chance to lead a dedicated team and contribute to the success of our residents in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Services Support Manager
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by YMCA Robin Hood Group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like YMCA Robin Hood Group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at YMCA Robin Hood Group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at YMCA Robin Hood Group. Apply directly through us to stand out!
We think you need these skills to ace Housing Services Support Manager
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of YMCA Robin Hood Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Services Support Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at YMCA Robin Hood Group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of YMCA Robin Hood Group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
