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- Tasks: Lead a team to support young people in their journey to independence.
- Company: Dynamic organisation focused on empowering youth in Nottinghamshire.
- Benefits: Competitive salary, development opportunities, and a supportive work environment.
- Other info: Join a Disability Confident employer committed to inclusivity and growth.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in supported housing or a passion for management and youth support.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to recruit a new Housing Service Support Manager for our Supported Housing service in Nottinghamshire. This role will lead and manage day‑to‑day operations to ensure the young people who live in our service are safe and supported. You will be passionate about providing opportunities for our young people to learn the valuable skills they need to move toward living independently.
Responsibilities
- Lead a team of Youth Support Workers and Senior Youth Support Workers, ensuring they meet KPIs.
- Manage the budget for the service area including staffing, equipment, funded projects, etc.
- Collaborate with the Maintenance and Domestic teams to ensure properties are turned around quickly and maintained to high standards.
- Proactively manage personal charges, housing benefit claims, occupancy, periods of voids and work closely with the Local Authority to identify new tenants.
- Provide support for incidents and complete investigations and reflective practice sessions to identify learnings.
- Manage KPIs and analyse data to prepare reports providing insight into the effectiveness and performance of the service area.
- Provide support or project‑manage newly funded projects.
- Support teams, foster a journey of development and improvement and build relationships with external partners and stakeholders to leverage services and community initiatives for residents.
Qualifications and Experience
- Background in supported housing and knowledge of support accommodation, the challenges residents face, and awareness of available support and third parties.
- Excellent communication skills: inspirational, able to engage and motivate staff and residents in 1‑to‑1 and group settings.
- Experience leading teams or a desire to step into management; development support available.
- Full driving licence desirable if travel between sites is required; otherwise access by public transport.
Additional Information
- Disability Confident employer – we offer an interview to all applicants who disclose a disability and meet the minimum criteria for the role.
- Applicants will undergo a rigorous safer recruitment process and must adhere to a strict code of conduct regarding behaviour at all times.
Housing Service Support Manager employer: YMCA Robin Hood Group
Contact Detail:
YMCA Robin Hood Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Service Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in supported housing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, whether at a networking event or an interview, share your enthusiasm for supporting young people. Let them see how committed you are to making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation and its values. Tailor your answers to reflect how your experience aligns with their mission, especially in managing teams and supporting residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housing Service Support Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supported housing. We want to see how your skills align with the role of Housing Service Support Manager, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let your enthusiasm for supporting young people shine through in your application. We’re looking for someone who’s genuinely passionate about helping others develop their independence, so share any personal experiences or motivations that drive you.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at YMCA Robin Hood Group
✨Know Your Stuff
Make sure you brush up on your knowledge of supported housing and the challenges young people face. Familiarise yourself with the specific services offered in Nottinghamshire, as well as any relevant local authority policies. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your experience leading teams or how you plan to step into a management role. Think of examples where you've motivated others or resolved conflicts. Highlighting your ability to inspire and engage staff will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing incidents or working with external partners. Practise your responses to these scenarios, focusing on your problem-solving skills and how you would ensure the safety and support of residents.
✨Data-Driven Insights
Since the role involves managing KPIs and analysing data, be prepared to discuss how you've used data in previous roles. Bring examples of reports you've prepared or insights you've gained from data analysis, as this will demonstrate your analytical skills and attention to detail.