At a Glance
- Tasks: Join our vibrant café team, serving delicious food and drinks while supporting events.
- Company: YMCA Robin Hood Group, a community-focused organisation promoting inclusivity.
- Benefits: Flexible shifts, great team environment, and opportunities to gain experience in hospitality.
- Other info: Dynamic role with potential for personal growth and community engagement.
- Why this job: Perfect for students seeking flexible work around studies or hobbies in a lively setting.
- Qualifications: Experience in hospitality, customer service skills, and a friendly attitude.
The predicted salary is between 12.6 - 15.4 £ per hour.
We are excited to be expanding our Cafe team with the addition of new Casual Cafe & Events Assistants. The cafe is the vibrant heart of our Community & Activity Village where we serve locally sourced food, freshly prepared using seasonal ingredients on-site with a range of hot, cold and alcoholic beverages. We are looking for Casual Café & Events Assistants to support the smooth running of our Community Café and Conferencing space.
Working as part of our team, we would offer you shifts as part of the planned rota, to support large events but also for last minute emergencies to cover sickness, holidays etc. As a member of our Casual team, you would be under no obligation to accept any shifts offered but we would hope that you would be flexible and accommodating to work with us to ensure we have the cover we need to operate to our full potential.
On a day to day basis, you can expect your role to include:
- Working as part of a team to ensure the smooth day-to-day running of the village café.
- Welcoming visitors in a warm, friendly manner.
- Serving drinks and food products efficiently and politely, including for bespoke events and conference facilities.
- Supporting the Hospitality Team in setting up, setting down and delivering events.
- Promoting a welcoming, inclusive and community-focused environment.
- Check and maintain stock levels throughout shifts.
- Keep the food and drink storage clean and tidy on shifts.
- Clean and tidy the café, bar and conference areas on shifts, being mindful of COVID safe working practices.
About You
If you are looking to work more flexibly and not be tied down to a specific rota but still looking to work, this could be an ideal role for you! You may have another job but looking for additional hours or looking for work to fit around another commitment such as study or a hobby, we really can explore your availability. Periods such as evening and weekends are likely to be key times.
With previous experience of working in a bar or hospitality environment, you will be customer-centric, always putting the customer first. You will be a friendly person, able to welcome customers and instantly build rapport to make them feel comfortable and at ease. You will have the highest expectations of good customer service and strive every day to do your very best. You will need to be confident to speak with customers and also to communicate clearly and effectively with your team to ensure the smooth running of our venue. As you will be handling cash and other payment, you must be honest and trustworthy. You will enjoy being busy and working in a fast-paced environment. You will thrive under pressure and be able to keep calm and controlled at busy times. From your recent experience, you will have a strong awareness of current food and beverage industry product trends as well as a good working knowledge of Health and Safety and Food and Drink preparation practices.
YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive. Should you require any adjustments to support your full participation in our recruitment process, we would encourage you to share your needs with us so we can support you with your requirements. We follow rigorous safer recruitment processes to ensure the protection of children, young people, and adults at risk. All applicants will be subject to DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.
Casual Café & Events Assistants employer: YMCA Robin Hood Group
YMCA Robin Hood Group is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. As an Operations Manager in Newark on Trent, you will benefit from competitive remuneration, comprehensive training opportunities, and the chance to lead a dedicated team committed to making a meaningful difference in children's lives. Join us to grow your career while positively impacting the community.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Café & Events Assistants
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at YMCA Robin Hood Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Café & Events Assistants
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at YMCA Robin Hood Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at YMCA Robin Hood Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at YMCA Robin Hood Group get a sense of who you are beyond your experience!
How to prepare for a job interview at YMCA Robin Hood Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at YMCA Robin Hood Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
