At a Glance
- Tasks: Support young people in developing life skills and achieving independent living.
- Company: Join YMCA Norfolk, a values-led organisation dedicated to youth support.
- Benefits: Enjoy 34 days of annual leave, health care, and professional development opportunities.
- Other info: Flexible shifts and a supportive team environment await you.
- Why this job: Make a real difference in young people's lives while gaining valuable experience.
- Qualifications: Experience with vulnerable youth and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Position: Housing Engagement Worker
Pay: £13.90 per hour - £27,100.00 per annum pro rata
Location: YMCA Norwich Supported Lodgings
Contract Type: Fixed Term until 28th March 2027
Hours per week: 22.5 hours per week
Are you passionate about supporting young people to build brighter futures?
YMCA Norfolk is proud to be growing our Supported Lodgings programme—a transformative project that set to flourish with renewed energy and purpose.
As a Housing Engagement Worker, you’ll work directly with young people and their hosts to provide tailored support, helping residents develop essential life skills and move towards independent living. You’ll also play a key role in supporting the recruitment and development of Supported Lodgings Providers, ensuring they feel confident and equipped to offer high-quality care.
If you can make the difference in helping vulnerable homeless people and want to be part of a progressive and dynamic team we are looking forward to hearing from you.
In this role you'll:
- Support young people through personalised support plans and life skills development
- Facilitate referrals, assessments, inductions and move-on planning
- Promote positive activities and co-production opportunities
- Help young people understand their rights and responsibilities in housing
- Assist in recruiting and supporting Supported Lodgings Providers
- Work closely with external agencies to ensure holistic support
The Organisation
YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders.
What you’ll need to succeed
- Experience working in housing or support services with vulnerable young people
- Strong communication skills and emotional resilience
- Ability to carry out needs and risk assessments and support planning
- Knowledge of housing legislation and safeguarding frameworks
- A full UK driving licence with access to transport
- A commitment to YMCA Norfolk’s inclusive and values-led approach
The successful candidate will be based at our YMCA Throckmorton Yard Hostel alongside our Norwich Community Housing team, and participate in a rota of shifts which will cover the core hours of 22.5 hours per week (generally worked over 3 days). Core working hours for the team are from 9.00am - 7.00pm, Monday - Saturday, over 365 days of the year.
Benefits
- Health Care Plan
- 34 days (pro rata) per annum inclusive of Bank and Public Holidays
- An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service
- Access to contributory stakeholder pension scheme after 3 months
- Health and wellbeing events and activities
- Family friendly policies
- In service training opportunities and bursaries investing in your development
- Annual staff day and staff awards to celebrate our successes
- Death in service benefit of 2 x annual salary
- Regular line management and support
- Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery
Closing date for applications: 9am on Friday 19th December 2025
YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake an Enhanced DBS check prior to starting employment.
Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references.
YMCA Norfolk will consider all applications, however this role does not meet the salary requirements for sponsorship.
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Housing Engagement Support Worker in Norwich employer: YMCA Norfolk
YMCA Norfolk is an exceptional employer that fosters a supportive and faith-driven work environment, where employees are encouraged to grow both personally and professionally. With a strong emphasis on Christian values, the organisation offers meaningful opportunities to make a positive impact in the community while enjoying flexible working arrangements and a collaborative culture. Joining YMCA Norfolk means being part of a dedicated team that prioritises the well-being of its staff and the lives of its beneficiaries.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Engagement Support Worker in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing engagement and support work. Think about your experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your passion for helping young people! During interviews, share specific examples of how you've made a difference in someone's life. This will demonstrate your commitment and suitability for the Housing Engagement Support Worker role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission at StudySmarter.
We think you need these skills to ace Housing Engagement Support Worker in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with young people and housing support. We want to see how your skills align with the role of a Housing Engagement Support Worker, so don’t hold back on showcasing your relevant experiences!
Showcase Your Communication Skills:Strong communication is key in this role. Use your application to demonstrate how you've effectively communicated with young people or other stakeholders in the past. We love seeing examples that reflect your emotional resilience and ability to connect with others.
Highlight Your Knowledge:Don’t forget to mention your understanding of housing legislation and safeguarding frameworks. We’re looking for someone who knows their stuff, so include any relevant training or experiences that show you’re up to speed with these important areas.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at YMCA Norfolk
✨Know Your Stuff
Make sure you brush up on housing legislation and safeguarding frameworks. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges faced by vulnerable young people.
✨Showcase Your Experience
Prepare specific examples from your past work in housing or support services. Highlight how you've helped young people develop life skills or supported providers. This will demonstrate your hands-on experience and ability to make a real impact.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your ideas and experiences.
✨Emphasise Your Values
YMCA Norfolk values inclusivity and a supportive approach. Be ready to discuss how your personal values align with theirs. Share your commitment to helping others and how you can contribute to creating a positive environment for young people.
